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That means that the voicemail system is no longer recognized by the phone system. Check the lights on the voicemail to see if its still receiving power.If so try unplugging and plugging the voicemail to reboot it. The voicemail can take up to 6 minutes to totally reboot.
Usually this means that the system has lost programming, and when a call rings in, the voicemail picks up. The system will need to be reprogrammed from scratch. The voicemail boxes and messages will still be there, but the phon system doesnt know where the voicemail is until its programmed.