Question about HP LaserJet P2015x Printer

1 Answer

HP P2015 prints horizontal lines across paper

My HP P2015 prints horizontal lines across paper, suspecting it has something to do with toner spilling on the drum. Any suggestions for how to clean it?

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

You shuld replace the cleaning blade inside the drum!

Posted on Jun 23, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have an HP3500 which I've had from new since 2004. On the whole it's been remarkably reliable but recently I have problems with a multicoloured stripe which appears down the lefthand side. It...


Hi Richard,
Dots, Lines and smudges on the printouts are usually due to deteriorating cartridges and cleaning the green drum of the cartridge may help temporarily. Take out the cartridge and inspect them. You may observe the lines on the green drum. Gently clean the roller/ green drum with a dry, soft, lint-free cloth wiping off the toner dots marks/ lines. (corresponding to the location where you are having a green line on the paper)
Also, make sure that the visible inside of the printer are clean and there is no spilled toner inside, which sometimes results in dots.
Moreover, streaks (thicker lines) and dots etc indicate faulty PCR Roller which is located behind the green drum inside the cartridge. Observing the PCR with the help of a sharp torch light would let you assess the condition of the PCRs at the corresponding location where lines are appearing. Replace the Cartridges one by one and inspect the prints for the changes. I think you would be able to identify the faulty cartridge/ rollers. Also, if the waste toner area is filled and/or the plastic wiper/ cleaning blade removes the leftover toner/ waste from the drum and holds the waste is worn out, it results in spilled toner usually at edges and at early stages lines only.
Moreover, the function of the fuser is to fuse the toner onto the paper and it is usually done at the end of the printing process just before the paper is ejected (and the image/ toner on the paper is just fused - not changed). The fault at the fuser area usually results in smudges, ghosted image or unbind toner (which easily gets erased when touched). The time during the printing cycle when the toner is spread on the paper, additional toner (resulting in lines) is shifted to the paper due to cartridge related issues, which results in lines. Note that after cleaning the rollers, the print quality improves and the lines disappear or lighten. Try and check if the above suggestions work.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

Jul 16, 2011 | Office Equipment & Supplies

1 Answer

HP Laserjet P2015 serires Could you advise me on how to get rid of a black line appearing down the centre of the page when I print please? Thank you.


Dirty print out is basically due to cartridge related issues. HP Laserjet P2015 uses HP53A Cartridge.Take out the cartridge and inspect it under torch light. You would notice the line(s) on the green drum. Gently clean its drum/ (green roller) with a dry, soft, lint-free cloth. The drum is located under a cover which can slide with a little push. Checkout for any spilled toner inside the printer and clean it also. Print a few pages so that the parts get further cleaned. I think, this would solve the issue.
Please note that, this step may help temporarily, if the cartridge and its parts are worn out. In that case it is always better to replace the toner cartridge.

Moreover, streaks (thicker lines) and dots etc indicate faulty PCR Roller which is located just behind the green drum inside the cartridge. Try to clean it too. It requires a bit of improvisation because it is difficult to clean it fully. If the problem persists, replace the toner cartridge with a genuine one or get the PCR Roller changed by a professional. If the cartridge is old

Let me know if any further clarification/ assistance is required.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

Jun 16, 2011 | HP LaserJet P2015dn Printer

1 Answer

Printed copies have ghost images on them. I have never had this problem before., It looks like the image printed twice - once fine and then faint horizontal lines, sometimes some of the previously printed...


1) try doing a full clean from within the menu on the printer, or within the computer software
2) You need to perform a half test. Put a sheet of paper on the manual feeder and do a config page from the information menu on the printer. When the back edge of the paper enters the printer, quickly open the toner door to stop the printing. Now remove the toner cartridge and look at the image below. If the defect is present, then the toner cartridge is the problem 99% of the time. There is a slight possibility that during the conditioning stage of the print process the drum of the toner is not being fully discharged so when the next stage takes places part of the previous image gets put on the toner cartridge again. Very rare. If the defect is not present then the fuser has an issue.

May 04, 2011 | HP LaserJet 2420 Printer

1 Answer

Hp 2500l prints a dark line horizontal down each page. Can we clean drum at home?


A dark line on the hp 2500 series can come from the drum You can't clean it at home), it can come from a toner cartridge, from the fuser unit and from the optics.
Step one - check if the line in all colors, run copy quality check through Menu and diagnostics, if the line is only on one color your problem is the toner cartridge.
Step two - if the line is on all colors, take the drum unit out and look at the drum, if you see the line on the drum you need to replace the drum unit.
Step three - stop a print in during the printing process by turning the printer off, take out the drum and look at the printed paper under the drum, if the printed page is clear of line your problem is in the fuser.
Good luck.

Dec 14, 2010 | HP Color LaserJet 2500L Laser Printer, up...

3 Answers

Printer: HP Laserjet 1010 model Black dots appear on the paper


Dots, Lines and smudges on the printouts are due to deteriorating cartridges and cleaning the green drum of the cartridge may help temporarily. Take out the cartridge and gently clean the roller/ green drum with a dry, soft, lint-free cloth wiping off the toner dots marks/ lines.
Also, make sure that the visible inside of the printer is clean and ther is no spilled toner inside, which sometimes results in dots.
Let me know if any further clarification/ assistance is required.


GoodLuck!
Dont forget to appreciate the solution if I could have been of any help!
CreativeTECH

Dec 10, 2010 | HP LaserJet 1010 Printer

1 Answer

Solid lines print across the paper


It is usually caused by the drum. The lines are vertical? perhaps the drum was scratched and needs to be replaced.

If you replaced the toner before the lines appears, the printer needs to be cleaned.

Nov 02, 2009 | HP LaserJet 4 plus Printer

1 Answer

Copies print with horizontal lines


thin lines? spaced about 1.5 inches apart could be toner left on the drum, take the cartridge out turn it over and retract the shutter, manually turn the drum using your thumbs on the edges of the drum, do you see thin lines on the drum? sometimes something sticky gets on the drum attracting toner and then it transfers to the paper during the copy process

Dec 20, 2007 | Office Equipment & Supplies

2 Answers

Three broken horizontal lines across all printed pages


sounds like a bad (defective) toner cartridge. You can also try cleaning the corona wire again.

Jun 21, 2007 | HP LaserJet III Printer

1 Answer

Colour lines across the page


Hey Paul, Can you post a scan of the printed paper? It may help diagnose your problem. The most common cause of lines accross the page is either the PhotoConductor Unit or the 2ND BTR Assy.

Nov 30, 2006 | Epson Aculaser C1100 Printer

Not finding what you are looking for?
HP LaserJet P2015x Printer Logo

Related Topics:

699 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...