Question about HP LaserJet P2015x Printer

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HP P2015 prints horizontal lines across paper

My HP P2015 prints horizontal lines across paper, suspecting it has something to do with toner spilling on the drum. Any suggestions for how to clean it?

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You shuld replace the cleaning blade inside the drum!

Posted on Jun 23, 2009

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I have an HP3500 which I've had from new since 2004. On the whole it's been remarkably reliable but recently I have problems with a multicoloured stripe which appears down the lefthand side. It...


Hi Richard,
Dots, Lines and smudges on the printouts are usually due to deteriorating cartridges and cleaning the green drum of the cartridge may help temporarily. Take out the cartridge and inspect them. You may observe the lines on the green drum. Gently clean the roller/ green drum with a dry, soft, lint-free cloth wiping off the toner dots marks/ lines. (corresponding to the location where you are having a green line on the paper)
Also, make sure that the visible inside of the printer are clean and there is no spilled toner inside, which sometimes results in dots.
Moreover, streaks (thicker lines) and dots etc indicate faulty PCR Roller which is located behind the green drum inside the cartridge. Observing the PCR with the help of a sharp torch light would let you assess the condition of the PCRs at the corresponding location where lines are appearing. Replace the Cartridges one by one and inspect the prints for the changes. I think you would be able to identify the faulty cartridge/ rollers. Also, if the waste toner area is filled and/or the plastic wiper/ cleaning blade removes the leftover toner/ waste from the drum and holds the waste is worn out, it results in spilled toner usually at edges and at early stages lines only.
Moreover, the function of the fuser is to fuse the toner onto the paper and it is usually done at the end of the printing process just before the paper is ejected (and the image/ toner on the paper is just fused - not changed). The fault at the fuser area usually results in smudges, ghosted image or unbind toner (which easily gets erased when touched). The time during the printing cycle when the toner is spread on the paper, additional toner (resulting in lines) is shifted to the paper due to cartridge related issues, which results in lines. Note that after cleaning the rollers, the print quality improves and the lines disappear or lighten. Try and check if the above suggestions work.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

Jul 16, 2011 | Office Equipment & Supplies

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HP Laserjet P2015 serires Could you advise me on how to get rid of a black line appearing down the centre of the page when I print please? Thank you.


Dirty print out is basically due to cartridge related issues. HP Laserjet P2015 uses HP53A Cartridge.Take out the cartridge and inspect it under torch light. You would notice the line(s) on the green drum. Gently clean its drum/ (green roller) with a dry, soft, lint-free cloth. The drum is located under a cover which can slide with a little push. Checkout for any spilled toner inside the printer and clean it also. Print a few pages so that the parts get further cleaned. I think, this would solve the issue.
Please note that, this step may help temporarily, if the cartridge and its parts are worn out. In that case it is always better to replace the toner cartridge.

Moreover, streaks (thicker lines) and dots etc indicate faulty PCR Roller which is located just behind the green drum inside the cartridge. Try to clean it too. It requires a bit of improvisation because it is difficult to clean it fully. If the problem persists, replace the toner cartridge with a genuine one or get the PCR Roller changed by a professional. If the cartridge is old

Let me know if any further clarification/ assistance is required.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

Jun 16, 2011 | HP LaserJet P2015dn Printer

1 Answer

Printed copies have ghost images on them. I have never had this problem before., It looks like the image printed twice - once fine and then faint horizontal lines, sometimes some of the previously printed...


1) try doing a full clean from within the menu on the printer, or within the computer software
2) You need to perform a half test. Put a sheet of paper on the manual feeder and do a config page from the information menu on the printer. When the back edge of the paper enters the printer, quickly open the toner door to stop the printing. Now remove the toner cartridge and look at the image below. If the defect is present, then the toner cartridge is the problem 99% of the time. There is a slight possibility that during the conditioning stage of the print process the drum of the toner is not being fully discharged so when the next stage takes places part of the previous image gets put on the toner cartridge again. Very rare. If the defect is not present then the fuser has an issue.

May 04, 2011 | HP LaserJet 2420 Printer

1 Answer

Hp 2500l prints a dark line horizontal down each page. Can we clean drum at home?


A dark line on the hp 2500 series can come from the drum You can't clean it at home), it can come from a toner cartridge, from the fuser unit and from the optics.
Step one - check if the line in all colors, run copy quality check through Menu and diagnostics, if the line is only on one color your problem is the toner cartridge.
Step two - if the line is on all colors, take the drum unit out and look at the drum, if you see the line on the drum you need to replace the drum unit.
Step three - stop a print in during the printing process by turning the printer off, take out the drum and look at the printed paper under the drum, if the printed page is clear of line your problem is in the fuser.
Good luck.

Dec 14, 2010 | HP Color LaserJet 2500L Laser Printer, up...

1 Answer

Solid lines print across the paper


It is usually caused by the drum. The lines are vertical? perhaps the drum was scratched and needs to be replaced.

If you replaced the toner before the lines appears, the printer needs to be cleaned.

Nov 02, 2009 | HP LaserJet 4 plus Printer

1 Answer

Horizontal black lines across page.


Horizontal lines usually indicate a toner cartridge that is not cleaning properly.

A. If the distance between defects is 38 mm (1.5 inches), 47 mm (1.85 inches), or 94 mm (3.7 inches), the print cartridge might need to be replaced.
B. Clean the printer.

1. Clean the inside of the printer and run a cleaning page to clean the fuser.

Over time, particles of toner and paper accumulate inside the printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems.

To clean the inside of the printer
1. Turn the printer off and unplug the power cord.
2. Open the top cover.
3. Remove the print cartridge.
4. With a dry, lint-free cloth, wipe any residue from the paper path area and the print cartridge
cavity.
5. Reinstall the print cartridge and close the top cover.
6. Plug in the power cable and turn the printer on.

Cleaning the fuser:

Run the printer cleaning page to keep the fuser free of toner and paper particles that can sometimes accumulate. Accumulation of toner and particles can cause specks to appear on the front or back side of your print jobs. To ensure optimum print quality, HP recommends that you use the cleaning page every time that you
replace the print cartridge or on an automatic interval that you can set up. The cleaning procedure takes about 2.5 minutes to complete. A CLEANING message appears on the printer control panel display while the cleaning is taking place.
To run the cleaning page:

In order for the cleaning page to work correctly, print the page on copier-grade paper (not bond, heavy, or rough paper).
1. If your printer model includes a duplexer, open the rear output bin.
2. Press Menu to open the menus.
3. Use (Up button) or (Down button) to scroll to CONFIGURE DEVICE, and then press (Select button).
4. Use (Up button) or (Down button) to scroll to PRINT QUALITY, and then press (Select button).
5. Use (Up button) or (Down button) to scroll to CREATE CLEANING PAGE, and then press (Select button).
6. Follow the instructions on the cleaning page to complete the cleaning process.
7. If your printer model includes a duplexer, close the rear output bin.

If this helps resolve the problem, please post a reply. Binary Bob

Sep 11, 2008 | HP LaserJet 2420 Printer

1 Answer

Copies print with horizontal lines


thin lines? spaced about 1.5 inches apart could be toner left on the drum, take the cartridge out turn it over and retract the shutter, manually turn the drum using your thumbs on the edges of the drum, do you see thin lines on the drum? sometimes something sticky gets on the drum attracting toner and then it transfers to the paper during the copy process

Dec 20, 2007 | Office Equipment & Supplies

2 Answers

Three broken horizontal lines across all printed pages


sounds like a bad (defective) toner cartridge. You can also try cleaning the corona wire again.

Jun 21, 2007 | HP LaserJet III Printer

1 Answer

Colour lines across the page


Hey Paul, Can you post a scan of the printed paper? It may help diagnose your problem. The most common cause of lines accross the page is either the PhotoConductor Unit or the 2ND BTR Assy.

Nov 30, 2006 | Epson Aculaser C1100 Printer

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