Question about Jabra GN9350e Wireless Headset
Posted by Anonymous on
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Posted on Jan 02, 2017
There are a number of steps you can try to fix this issue:
1. Confirm the power supply is plugged in correctly, and the power socket to which it is connected is turned on and receiving power.
2. Remove the battery from the GN9350 headset and ensure the copper contacts on the battery and the headset itself are clean - a quick blow on both parts will be OK. You remove the battery by taking off the earhook or headband, and sliding the speaker section down towards the microphone boom - it will unclick. Reconnect the battery after you've blown on the contacts and re-pair the device as per step 3.
3. Re-pair the headset to the base: ensure the headset is docked in the base. Locate the button with two grey arrows pointing towards each other which is located on the side of the circular base section. Hold this button down for approximately 5 seconds, until you see a blue light flash on the headset itself - you can release the button once the light flashes. The headset is now paired again.
4. If the lights are still not showing up you may have a faulty battery, or a faulty headset/base.
Posted on Oct 31, 2012
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