Question about KitchenAid KSM103 Professional 5 Series Stand Mixer

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My mixer is 'shocking' me?

I guess it technically isn't 'shocking' me, but when I plug it in, it hurts me when I touch it. It's really the only way to explain it. I'm pretty sure the mixer still works, but I am afraid to use it. How do I fix this issue, if it can be fixed at all?

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  • KitchenAid Master
  • 16,026 Answers

Look at the plug and see if the spades are the same size, One should be bigger than the other one. The problem could be the outlet that you are using too. If one spade is big then that would mostly rule out a short to the case of the mixer BUT if it was taken apart or serviced and wired wrong then the HOT connection is causing a short to the case. IF the outlet is wired wrong then the power is getting to the case when it should not be. Also the kitchen should be wired so that all the outlets are GFI and should not be shocking you.

Posted on May 13, 2014

  • Ashley McDonald
    Ashley McDonald May 19, 2014

    My parents recently had part of the kitchen remodeled, including some rewiring. So I pulgged the mixer into one of the older outlets and it seems to be working properly. I wouldn't have thought to try another outlet, but that seems to have solved the problem. Thank you for your help.

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Posted on Jan 02, 2017

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