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How do i reset my dell latitude x12 to factory settings

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Hi Steven,
Boot the computer and watch for the black boot up screen. It will only show for a few seconds but somewhere through the boot process, a line message in white text will say...either 'to enter the bios press F2' or, 'to enter Setup, press F2'.
The F buttons are on the top row of your keyboard.
So press F2 at the appropriate time and you will find yourself in the Setup area. The graphics will look cruder than usual - that is normal.
Your mouse won't work to allow you to move you around in there, so use the keyboard arrow keys to move the cursor and 'return' to open other options and follow the instructions to move left, right etc.
Look for a command 'Restore Factory Defaults and Exit?' toggle to it to highlight and Enter. Then enter a 'Y' for yes, Enter again and the PC should re-boot and be as good as it was on day one.

Cheers,

Tom

Posted on May 13, 2014

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