Question about Seagate FreeAgent Pro Desktop - 320GB - 7200rpm - 480Mbps USB 2.0, 300Mbps External SATA ... Hard Drive

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Seagate external hard drive won't turn on. No lights, not power cable not power base.

So I've got this hard drive that won't turn on. I've tried three power cables and two power bases and never a light. It's interlinking either and obviously won't register on my computer. It's not too old (two or three years) and I'm always good to it(never dropped, around moisture or anything bad). I hardly even use it as it mostly keeps movies, shows pictures and my old computers backup. What else can I try? And if it's fried what can I do to potentially recover my files?

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  • Colin Knappert
    Colin Knappert May 13, 2014

    I don't think there will be much use in trying other USB cables since it can even power up. (it doesn't get power from the USB cable)

  • Gerard McHugh May 14, 2014

    Most usb drives do not power up until they see they are connected to the usb socket, so the usb cable could be at fault!

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  • Expert
  • 248 Answers

Try new USB cable. Still no joy, data recovery is very expensive. Last ditch efforts (not all at once), try putting it in the freezer, twist the drive opposite corners, give the drive a firm bang

Posted on May 13, 2014

Testimonial: "I think I fixed with a firm bump or two... I guess it's pretty unstable for whatever reason so I'll probably get a new one while I might still be able to transfer it. Thanks for the advice!"

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Posted on Jan 02, 2017

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Benimur
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SOURCE: power indication light flashing

Hi, you may want to try connecting it by USB if you're currently using firewire or the other way around and see if it works. If this fails, you are probably better off using diagnostics by Seagate @ http://www.seagate.com/ww/v/index.jsp?vgnextoid=7f4e19e0babfd010VgnVCM100000dd04090aRCRD&locale=en-US#. Try to use the Troubleshooting or FAQ or if you feel comfortable using their utilities, download SeaTools. Hope this be of help to you. Good luck.

Posted on Apr 24, 2007

Teckies
  • 226 Answers

SOURCE: Seagate 300GB ST3300601U2-RK

usb cable provides power to your hard drive.

try to use new cable.

hopes it works.

pls. confirm

Posted on Jan 30, 2008

bradhscherer
  • 63 Answers

SOURCE: seagate external hard drive problem

I have the same problem with a 500GB HD by the same maker. Fortunately mine started throwing "delayed write failed" errors regarding the MFT. I had enough time to save my data. Your event log should say something to point you in the right direction. Make sure your pc is up to date with the latest service pack too and start looking for a new External HD. Tiger Direct has great deals. I got a 1TB for about $120 Good Luck!

Posted on May 30, 2009

bschilz
  • 2049 Answers

SOURCE: Data Recovery from Seagate Desktop Expansion 500GB External Hard

This is a solution I have used in the past and it has worked. It's a Seagate Recover utility for end users.
https://services.seagate.com/diysoftware.aspx

If the data is absolutley critical and very valuable, you can send it to Seagate and they are very good at recovery as well. It gets a little pricey at $800, but I too have had to use that as well for mission critical data I could not afford to lose.

https://services.seagate.com/consumer_standard_services.aspx

Posted on Nov 06, 2009

  • 699 Answers

SOURCE: seagate barracuda external 500 gb hard drive usb

Verify what Drives have been detected by your Operating System by using Windows: Control Panel -> Admistrative Tools -> Computer Management -> Disk Management -> Your Hard disk(s) will be displayed with all existing partitions and any assigned drive letters.
Your external (or internal) drive must be recognized as having formatted partitions that have a drive letter assigned to each required partition.
Hope it helps: let me know how you go!

Posted on Jan 05, 2010

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1 Answer

My external hdd has is not detecting


Seagate is a company that manufactures external hard drives.

These hard drives can be used to house large files or even to backup an entire hard drive.


When your Seagate external hard drive is not working properly, you might ready to send it into the company for repair.


Before you send it away, you can troubleshoot the problem and potentially save yourself a lot of time and grief.


Look over the power cable going from the wall outlet to the back of the Seagate hard drive. Make sure that there aren't any breaks or tears in the electrical wiring.

If there are breaks, replace the power cord.


Look over the power cable and make sure that it is plugged into the wall outlet in your home as well as plugged into the back of the hard drive.


Plug the power cable directly into the wall outlet or into a surge protector.

Do not plug the power cable into an extension cord.


Seagate Data Cable


Disconnect all of the USB devices that are plugged into your computer's USB ports except for your mouse and your keyboard.

Disconnect the Seagate external hard drive from your computer.


Unplug the power cable from the back of the Seagate external hard drive and restart your computer.


Wait until your computer has fully booted and then plug the power cable back into the hard drive.


Look over the USB data cable to make sure that there are breaks or tears in the cable.

Look over the ends of the cable where they meet the computer and the hard drive.


Make sure the pins are straight.

Replace the cable if needed.


Plug the data cable into the back of the hard drive.

Plug the data cable into your computer.


Hope this helps.


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you have short right at base were your power plugs in at seagate plug in then jiggle it intell you see light on hard drive then brace it with something intell you can get another one.

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  1. Unplug both the power cord and USB cable from the external Seagate hard drive.
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  3. Plug back in both the power cord and USB cable from the external Seagate hard drive.
Comment back if this doesn't fix the issue.

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Hope it helps: let me know how you go!

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You need to isolate the problem. Based on the info that you have provided, it could be the FireWire port of the computer, it could be the hard drive itself or it could be the FireWire cable.

1. Try connecting the HD into different FireWire port.
2. Try other computer.
3. Try another FireWire cable.

Doing these steps would give you an idea which is giving out the problem.

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Seagate 300GB ST3300601U2-RK


usb cable provides power to your hard drive.

try to use new cable.

hopes it works.

pls. confirm

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