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I called the 800 number on the instructions (800-231-9786),. I suffered through a confusing phone tree AND a 10 minute wait on hold. I was told that my 3 year old toaster oven is "fairly old" and that parts are no longer made for it.
Very frustrating. I expect a toaster over 1) to work and 2) to have parts available for 10 years after I purchase it. The ideas of a toaster oven as a "consumable" has terrible implications for our environment.
get your volt ohm meter out unplug it and disassemble it check your heating elements if there is no resistance the elements are bad. ONLY if you are comfortable with ac voltage!!! turn your meter to check ac voltage VERY CAREFULLY make sure nothing is shorted plug toaster in press toast button down. this should send voltage through thermostat to the coils . if you measure voltage across toaster switch when it is depressed the switch is bad. check your thermostat same for it if there is voltage across it it is open (bad).
You probably have a switch in the oven that has failed or a broken wire. These are basically the only reason it wont come on. The best bet is if it is old buy a new one or see how much it would cost to repair. Usually the cost to repair is almost as much as the cost of a new one and getting parts can sometimes take two or more weeks.
I found that the heating element in the top front was burned off at the end. I removed the side cover and the ceramic insulator from the broken end. I then grabbed the broken end of the spring inside the glass tube and stretched it to where I could re-attach it to the connector. It now works after getting it back together. If you attempt this repair, UNPLUG THE OVEN FIRST! There is also a security screw at the bottom of the side cover.
The contacts for these toasters fail. The plasic cam that depresses the contacts also can melt. The design is poor and no replacement parts are available. When selecting a setting, if the selection is not exactly perfect, the contacts arc and eventually fail. Unless cuisinart changes the selection cam to a solid state or relay, this failure will continue to happen during normal use. If your unit works properly do not switch the function setting while heating, this will cause the contacts to arc and erode the contact surface. This posting is applicable to the TOB-30BC, TOB-30BCC and probably all TOB-30XXX models.