Question about Amazon Kindle Fire HD

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My kindle fire will not turn on

I have tried to hold the button to reset my kindle like i have been reading about and it still will not turn on

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First. Was it charged before this problem?
Second. Contact customer care. From your computer log onto Amazon.com. Look for Your Account along top of page, next to search bar. Click Manage content and devices. On right side of screen you will see Kindle Support, Kindle Help Home. Follow directions listed and you can get them to call and walk you through fixes.

Posted on May 13, 2014

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First suggestion would be to make sure it is fully charged.

Posted on May 13, 2014

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Maybe try taking it where you got it or take it to a computer store. Maybe it could be dead. Try charging it.

Posted on May 12, 2014

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SOURCE: My kindle wont turn on and it wont reset when I

Make sure the device is charged. The Kindle does not use a lot of power, I need to charge mine every three weeks only, but it eventually depletes. The power LED should turn from orange to green when fully charged.

If the Kindle still does not switch on using the slide-and-hold, it most likely is defect and is in need of a repair.

Only one other thing comes to mind: the Kindle 3 (6" display, black case) uses a patented sliding lock to hook into protective covers sold by Amazon. This innocent looking hooks are in fact quite nifty, they also act as power connectors to external lighting build into more expensive protection covers. The first series of non-lighted covers from Amazon has been reported to interfere with electrical internals of the Kindles. For later covers, this flaw was fixed.
If you feel you suffer from this problem, contact Amazon support by calling one of these numbers: Inside the United States: 1-866-321-8851, Outside the United States: 1-206-266-0927. They are usually quite forthcoming in helping customers.

Posted on Dec 31, 2010

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1 Answer

Fully charged. Why doesn't it turn on?


Ruby, try pressing and holding on button or you will have to reset.
Check the attached links,
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

Reset Kindle Fire When it Won Turn on or Charge

My kindle won turn on

My kindle won turn on Is it the battery Kindle Fire HD

Amazon Kindle Won Charge Quick Fixes

Mar 12, 2016 | Amazon Kindle Fire HD

1 Answer

Where is the reset button on the kindle fire?


According to eHow.com: " E-Reader Soft Reset
  • 1 Open your Kindle's Menu while on the Home screen. Do so by pressing the Menu button, or the onscreen Menu icon for Kindle Paperwhite owners. Select the "Settings" option.
  • 2 Choose "Menu" again from within the Settings menu. This displays a different menu than before.
  • Sponsored Links
  • 3 Choose the "Restart" option. Wait while your Kindle powers off and on again.
E-Reader Hard Reset
  • 1 Charge your Kindle e-reader before performing a hard reset. Charging helps ensure your problem isn't related to the device having a low battery.
  • 2 Hold down the Power button for 20 seconds. The screen will change after a few seconds, but continue holding the power button for the full 20 seconds before releasing.
  • 3 Wait while your Kindle restarts.
E-Reader Factory Reset
  • 1 Press your Kindle's Menu button. Select "Settings" from the menu.
  • 2 Open the menu once more from within the Settings window. Select "Reset to Factory Defaults," or "Reset Device" if you're using a Paperwhite.
  • 3 Select "Yes" in the confirmation window after reading the warning. Wait while your Kindle restarts and restores.
Fire Soft Reset
  • 1 Hold the Power button down for three to five seconds. A Shutdown window appears.
  • 2 Tap the "Power Off" button in the Shutdown window. Wait for the Fire to shut down completely.
  • 3 Press the Power button to turn the device on again.
Fire Hard Reset
  • 1 Plug your Kindle Fire in and give it time to charge before performing a hard reset. This helps ensure your issues aren't related to having a low battery.
  • 2 Hold down the Power button for 20 seconds. The Kindle Fire will shut down.
  • 3 Press the Power button to turn the Kindle Fire back on.
Fire Factory Reset
  • 1 Swipe your finger down from the top of your Kindle Fire's screen, presenting the Quick Settings menu.
  • 2 Tap the "Settings" option and select "Device."
  • 3 Select "Reset to Factory Defaults," then tap the "Reset" button. Wait while your Kindle Fire restarts and restores.


Read more : http://www.ehow.com/how_6122863_reset-kindle.html

May 10, 2015 | Tablets & eReaders

1 Answer

I charged my kindle, but can't get it to turn on


According to Love My Kindle Fire, nearly every Kindle owner will, at some point, need to learn how to "reset" their machine.
"When I hear (or read) these words from those who are experiencing a problem with their Kindle Fire it usually ends with something like, "turn on", "charge", or "work".

If suddenly your Kindle Fire won't work, then its most likely locked up. However, sometimes when it locks up, you can't tell because the screen goes dark (either gray or black). It just looks like it's off when in fact it is already one. cause the screen goes dark, either gray or black. It just looks like it's off when in fact your Kindle Fire is on but is stuck. When an electronic device locks up or freezes usually resetting it fixes the problem. Resetting your Kindle Fire is actually really easy, just hold down the power button for at least 20 seconds. .If your Kindle Fire won't turn on it's possible the battery went dead (if it was left "on" too long).
Plug in the power charger and wait about 15 minutes to make sure it gets enough charge, and then try turning it on again.
If it still won't turn on, try to reset the Kindle Fire again to be sure it's powered off.
If it still won't work, try someone else's charger, in case yours died.

Mar 03, 2015 | Amazon Kindle Touch 4gb, Wi-fi, 6in -...

1 Answer

How do I reset my first generation Kindle Fire and where is the reset button


Restarting Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire.
To restart your Kindle Fire, press and hold the power button for 40 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.
If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to restart the device again.
Make sure you have the latest software version available installed on your Kindle Fire. The latest version is available at www.amazon.com/kindlesoftwareupdates

Mar 01, 2015 | Tablets & eReaders

1 Answer

How do I reset my Kindle fire


To reset it just hold the power button for 20 seconds, If your Kindle Fire won't turn on it's possible the battery went dead (if it was left "on" too long).
Plug in the power charger and wait about 15 minutes to make sure it gets enough charge, and then try turning it on again.
If it still won't turn on, try to reset the Kindle Fire again to be sure it's powered off. hope that helps

Jan 11, 2015 | Amazon Kindle Fire HD

1 Answer

Kindle fire will not charge-got a new charger and it still will not charge- does it need anew battery and how do I do that?


The Kindle touch and the Kindle FIre are great devices for your reading needs. However, there are times when it becomes unresponsive and freezes on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch/fire. Please note that you may lose your data during the reset process, make sure you have made a backup of your files before proceding.
  • Hard and soft reset
    Make sure the Kindle is turned ON.
  • Press the Power button for 20-30 seconds until it turns OFF.
  • Wait for it to reboot, if it doesn't press the power button to turn it ON.
  • Your kindle should be back to a responsive state.
  • this might help you.

Dec 22, 2014 | Amazon Kindle Fire HD

1 Answer

My kindle fire will not come on. What should I do?


If your Kindle Fire won't turn on it's possible the battery went dead (if it was left "on" too long).
Plug in the power charger and wait about 15 minutes to make sure it gets enough charge, and then try turning it on again.
If it still won't turn on, try to reset the Kindle Fire again to be sure it's powered off.
Resetting your Kindle Fire is actually really easy, just hold down the power button for at least 20 seconds.

Sep 28, 2014 | Amazon Kindle Fire HD

1 Answer

My kindle will not turn on


Try a hard reboot:

To reset/reboot your Kindle Fire:
-With the Fire charged but unplugged from the charger, press and hold the power button for a full 20 seconds.
-When the Fire cycles off completely, press the power button once to turn it back on.

:)

Aug 28, 2013 | Amazon Kindle Fire HD

2 Answers

Kindle will not turn on


The Kindle Fire will not turn on, correct? Let's try a hard reset.
Step 1: Unplug the device from the charger
Step 2: Press and hold the power button for 30 seconds
Step 3: Release the power button, then press and release the power button normally, the Kindle should wake up
Step 4: If the Kindle does not wake up, find an alternate charger or go down to Radio Shack or Staples and get a new charger
Step 5: Plug in the new Charger to the Kindle for 12 hours when done leave the Kindle plugged into the charger
Step 6: While the Kindle is plugged into the charger, press and hold the power button for 30 seconds. Let the Kindle charge for another hour.
Step 7: Pickup the Kindle, press and release the power button normally, the Kindle should now wake up.
Step 8: If the Kindle does not respond, contact Amazon for a replacememnt

Apr 21, 2013 | Amazon Kindle Fire HD

3 Answers

The kindle won't turn on


It is possible that your Kindle Fire's battery has died. If you noticed the battery life diminishing before it wouldn't turn on at all this may be the case. Here is a site that has replacement batteries for the Kindle Fire:
3555A2L Battery for Amazon Kindle Fire D01400

Dec 31, 2012 | Amazon Kindle Fire HD

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