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Ricoh sg3110dn does not recognise ink

I have just replaced the ink cartridges and all of them are being recognised apart from the blue. When I was taking the old cartridges out I had trouble taking the blue one out and I think something may not be right. I'm trying to flush the nozzles and heads but it takes a long time and I'm not sure it's doing anything. Do you have any advice?

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  • 3 more comments 
  •  Mike M
    Mike M May 12, 2014

    Hi Eloisa , I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?
    Are you getting any error messages? Is there a log of error messages?
    It sounds like you broke the printer.

  • Eloisa
    Eloisa May 12, 2014

    Hi Mike,

  • Eloisa
    Eloisa May 12, 2014

    woops sorry! pressed the wrong button! I'm not getting any error messages. It all seems to be working fine apart from the blue not being recognised. I bought it second hand from a guy and I don't think he'd used it in quite a while so I thought the blue may have dried up and bit and got stuck. It seems to be printing fine, but it just tells me that the blue has almost run out.

  •  Mike M
    Mike M May 12, 2014

    LOL I have pressed many wrong buttons in my time. If I understand what you've said, the printer does not print blue and reports it is almost out of blue ink. You can try using a Q tip and denatured alcohol and clean the area that the ink cartridge meets the cartridge carrier. You can see if there is a "cleaning" cartridge available for your printer. This will force cleaning fluid through the jets. Other than that, there are lots of used ink jets out there for pretty cheap.

  • Eloisa
    Eloisa May 13, 2014

    Ah nice one, I will give that a go later on! I only paid 20 quid for the printer so it wouldn't be the end of the world if I had to get a new one! Thanks for all your help Mike :)


6 Suggested Answers

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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SOURCE: ricoh ap3800 error code sc261

Hi there the following is taken from the service manual. Thanks J

SC 261 LD HP sensor
not switched
off (for K only)
After the laser beam pitch was
changed, it takes more than
five seconds for the HP sensor
to switch off.
• Defective motor
• Defective sensor
• Mechanical problem
when switching the
• Brown fuse (FU81) on
the Power supply unit
1. Turn the main switch off and on.
2. Check the sensor actuator position of
the LD positioning motor.
3. Replace the LD positioning motor.
4. Replace the LD home position
5. Check and/or replace the PSU.

Posted on Jan 16, 2008

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SOURCE: replace black cpu error, how to fix?

replace the PCU (photo conductor unit)

Posted on Dec 05, 2008

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SOURCE: On a ricoh aficio 3500n color laser printer

replace the black pcu(drum unit).
the life of the pcu(s) are 15k each(blk & col) .
the machine will work but copy quality will reduce and the error will be there.
replacing the cartridge has nothing to do with this error.

Posted on Jan 16, 2010

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SOURCE: Follow instrctns in right cover to remove

is it a miss feed problem? open the cover on the right cover of the machine then remove the jammed paper. then close the covers

Posted on May 31, 2010

  • 182 Answers

SOURCE: I've moved relatively new ink cartridges between

well sure you can solve this problem and to disable the ink level monitoring utility, and to do so please follow the following steps:

Click start and click on RUN (else type RUN in search box if using Windows Vista or Windows 7)
Type msconfig in the RUN box

Click on the startup Tab on the top right hand side corner of the system configuration utility

Select the particular Ricoh utility in the list of startup items and disable the same (uncheck it)

Click on Apply and Close

Upon System restart you might get an option or warning of system configuration utility please check the box for don't show this message and click on close

That's it, issue resolved

In case you are unable to find the startup utility you may click on the option on the bottom to disable all, this would also help you improve the speed of computer as it would stop unnecessary startup items to load on system startup.

Posted on Sep 23, 2010

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