I have replaced the cartridges& now get lines on the prints,it suggests that I realign them but I do not know how to do this as my booklet does not help , I have pressed the maintenance button ie (pliers & screwdriver )& that lights up A H F P U L 6 J in turn but does nothing,I would be glad of any help that you give me Dave
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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If you are able to produce a self test print, this is good since it illustrates that the cartridges are electrically stable...if you observe any 'E' or 'V' error states (i.e. "E xx" or "V162" for example), this may indicate there is possibly an internal electrical problem with one of the ink cartridges. Refer to your user guide if E/V error messages are displayed.
If, after following the suggested ink monitoring/level reset procedures, you still have an error condition which prohibits regular printing, then the ink cartridge probably has internal electrical damage (micro-electronics failure); such a failure is unrelated to the ink cartridge refilling process. Typically, when the cartridge fails the problem is 'masked' by the ink out/empty condition so it can be difficult to distinguish between the two. Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process (i.e. typically ~2 years from original manufacturing date). Refer to picture at bottom of this page: http://inkjet411.com/?page_id=1533
If, following a reset of the printer via the 'Stop/Resume' button, printing is permitted but the 'Ink Low' indicator continues to be lit then one of the inks cartridges may be suffering from marginal internal electrical performance - a potential failure of the cartridge may eventually occur which will prevent printing.
However, if your printer works routinely after inserting a brand new PGI-40 black ink cartridge in it, then this will confirm root cause of failure as being limited to the ink cartridge iteslf.
CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD failures. We do NOT suggest refilling these types of ink cartridges.....refilling of Canon original/genuine ink cartridges is only suggested!
If you ever need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (these are remanufactured ink cartridges which have been pre-tested in an actual printer; purchases are only available to USA residents).
Please let us know if you have any questions regarding the technical information provided herein. For any additional questions please contact us directly: Inkjet411help@gmail.com
Have you tried the maintenance cleaning function?
Since you didn't say whether the black ink cartridge was old or new; brand name or generic, consider those as troubleshooting factors.
Make sure they have been placed correctly in the ink carriage.
Check the print heads- too. They may have to be replaced- but before doing so...
There is a section in the user's manual for troubleshooting print problems- Section C102 "Aligning the Print Head"- follow the step-by-step instructions.
As a final suggestion, make sure you are using the correct printer drivers...
The speed of the printer could have a lot to do with the settings for photo quality. If you've cleaned it out completely and the settings for your quality still make no difference in the speed, you've damaged hardware that will have to be replaced... replacing the entire printer is usually the best option at that point.