Question about KitchenAid KSM150PS Artisan Series Stand Mixer

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Model # 2351 Tilt is locked closed

I just finished a batch of dough. I can not get the Tilt to tilt back. The lock is stuck or something. I can see through a tiny hole in front that the lock button is trying to click but except for a little movement it will not release.

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Mixer won't tilt back

You may need to remove the head from the base to find the problem.  This is a simple procedure, and is easily reversed, so if it doesn't help you, you can just put it back and take it to a repair shop later.
To remove the head:

First, make sure to unplug the mixer unit!
Next, turn the unit upside down.  Inside the neck, you will see a screw.  Use a slotted screwdriver to loosen (turn counter-clockwise) the screw a few turns.  This will release the pivot pin on which the head swivels.
Push the pin out from one side using a long, slender implement (a screwdriver, pen, etc.).  With the pin removed, the head will lift off of the base, and you may be able to determine the problem from there.
Best of luck!

Posted on Jan 01, 2009

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  • 1 Answer

SOURCE: Dough blade is scraping the

If you're still having this problem, here's what I did a few minutes ago that fixed it. Lift the head, then turn the screw that connects the head to the base to the left. You're basically unscrewing it. That screw regulates how high or low the beater is. Unscrew it a little at a time, and lower the head and try to lock after each turn. The head will gradually get in a more locked position. Keep turning the screw till the head finally locks in all the way. Read the "beater to bowl clearance" section in the manual.

Posted on Dec 10, 2010

  • 1 Answer

SOURCE: My KitchenAid tilt head lock

In my case the lock was not engaging fully because the internal mechanism was bent too short. I'm not sure if this happened over time or if it is just a manufacturing defect. If your mixer still has some up-and-down play to it when the lock is engaged, then you might have the same problem as me


To fix it, search this site and others for instructions on how to remove the motor cover. I found this video useful: http://www.youtube.com/watch?v=VeCiivPt7hk

With the cover removed you have access to the locking mechanism. In my case, the latch is connected to the locking lever via a bent S-hook. The hook was just slightly too short which kept the latch from engaging completely. If you remove the two screws holding the hook in place and that allows the lock to close completely, then you have the same problem as me. (You'll feel the difference immediately. When fully locked, there is practically no wobble in the mixer head.)

I lengthened the hook by placing it against a flat surface and hammering the bend out a bit.

Posted on Jul 17, 2012

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You will find a sliding lever on the side opposite the speed control. Pushing it toward the rear will unlock the head and allow it to be lifted.

If this does not work, you will need the Service Manual which shows the locking mechanism's action:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

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Make sure your Beater can slip in and out of the Beater Shaft
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If it cannot be removed easily by hand, use a soft rubber mallet
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From Kitchenaid Manual:
To Attach Flat Beater, Wire Whip, or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
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Make sure your Beater can slip in and out of the Beater Shaft
easily. Do not force the beater onto the Shaft if the shaft is bent.
If it cannot be removed easily by hand, use a soft rubber mallet
(not a steel hammer) to slightly tap the beater so it can be moved
up and down the shaft or from side to side. Then you can easily
turn the beater left and remove it from the shaft.

From Kitchenaid Manual:
To Attach Flat Beater, Wire Whip, or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Slip beater onto beater shaft and press upward
as far as possible.
5. Turn beater to right, hooking beater over pin on shaft.
6. Plug into a grounded 3 prong outlet.

To Remove Flat Beater, Wire Whip or Dough Hook
1. Turn speed control to OFF.
2. Unplug stand mixer or disconnect power.
3. Tilt motor head back.
4. Press beater upward as far as possible and turn left.
5. Pull beater from beater shaft

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1 Answer

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In my case the lock was not engaging fully because the internal mechanism was bent too short. I'm not sure if this happened over time or if it is just a manufacturing defect. If your mixer still has some up-and-down play to it when the lock is engaged, then you might have the same problem as me


To fix it, search this site and others for instructions on how to remove the motor cover. I found this video useful: http://www.youtube.com/watch?v=VeCiivPt7hk

With the cover removed you have access to the locking mechanism. In my case, the latch is connected to the locking lever via a bent S-hook. The hook was just slightly too short which kept the latch from engaging completely. If you remove the two screws holding the hook in place and that allows the lock to close completely, then you have the same problem as me. (You'll feel the difference immediately. When fully locked, there is practically no wobble in the mixer head.)

I lengthened the hook by placing it against a flat surface and hammering the bend out a bit.

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