Question about JBL Audio Players & Recorders

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I have broken my headset by mistake.What should I do ?

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3 Answers

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Hey Mnel, I have exactly the same issue. Im also a product designer and I can garantee that it is a design default as the injection molded part is very thin over due to the flex needed to put around your head. I believe the product has a default. Can you let me know if your 2nd model is working fine?
I have broken my headset by mistake.What should I  - broken-headset-mistake-bs2tmyewmgul3spygigwnhct-1-0.jpg

Posted on Apr 21, 2015

  • MISHRA BRIJESH
    MISHRA BRIJESH Feb 03, 2016

    I have also exactly same issue .what nxt ..I ask for repair ..they are charging 2200
    they will change whole part except speaker

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I have broken 2, and not by mistake (they were only a few month old, not much use and i treated them very well), but, as i confirmed later by researching the feedback on the product, the plastic or the design is apparently just flawed. i see that is not your case, but jbl is repairing mine free of charge.
i tried to fix it, and if i was successful with the first set as the crack was in the rotation part (like yours if i understand correctly) , the 2nd was impossible as it was 2/3 in the armband where pressure is applied to the ears.

Posted on Jan 21, 2015

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Where is the headset broken? If it is in the band that goes across your head, I suggest you try glue or tie it securely with string, or just buy a new one. You could buy a used one easily on line. Hope that helps.

Posted on May 12, 2014

Testimonial: "its not the band its where the band ends"

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