Question about Cameras

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Hi, how to open the canon ixus i or i5, got two, one droped and is showing e18 the other does not show the pictures, because the top 3 position selector switch, to select video, picture or camera mode is brocken, because water went in. Thanks for your help

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  • walter_knopf Jun 23, 2009

    Hi Taran, I know this articel and I have the repair solution in form of repair manual from another site, the information I believe is sufficient to fix the E18 problem, but I can not get the camera itself to open, removed all screws, however there must be a trick to finaly disasseble the housing, Do you know sombody who has done this himself?



    Concerning the switch, there are two options, eiter I get another defective camera from ebay to get the switch and fix it or I can fix the switch itself. In either case I again have to remove the housing.



    Thats inicial what I need to know without destoying the camera itself.



    Thanks Walter

  • walter_knopf Jun 23, 2009

    I know all that, the question at this moment is how to open the camera housing of the canon ixus i or SD20 without problems first, than let us talk about the e18 fix.

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The E18 seems to be a significant flaw in an otherwise great camera.

It is a flaw well know by users of Canon Powershot and Ixus cameras and is currently not acknowledged by Canon as a flaw in camera design.


HOW IT ALL WORKS:

Canon E18 error happens when the lens gets stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.

Apparently, people who posted about this incident on forums say they had to send the camera for repair and that Canon has horrible customer support and response time.
Instructions

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.


1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error

Posted on Jun 23, 2009

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Hi,

Regarding e18 error, read the below mentioned link :-

http://www.e18error.com/repair.html

And Regarding the selector switch, I would advise you to send it for repair.

These selector switches is not available easily. Even if you purchase a switch for some other model, that fits into your model, It would not guarantee that it would fix the issue.

You also need to purchase a service manual to repair that and believe me, it's not an easy work. Do it Yourself is always required if that's a small fix.

Rest on you. For repair, you can visit their website and find the number.

Thanks for using "Fixya".

Posted on Jun 23, 2009

  • taran_2005
    taran_2005 Jun 23, 2009

    Hi,

    I have a friend who had the same issue and he referred me to a link :-

    http://tumbleweed.org.za/tags/ixus

    He informed this would have all the diagrams required to open and fix the issue.

    If want further help, i would glad to ask him.

    Thanks for using 'Fixya".


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Hi i had an e18 error appear and the lens was stuck. the lens is now going in and out but the focus is compleatley shot every thing is blured any ideas?? thanks


Hi,

"E18" indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon. Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error.

Thank you !!

Jun 22, 2010 | Canon PowerShot SD550 / IXUS 750 Digital...

Tip

Working with E18 and cannon cameras




he E18 seems to be a significant flaw in an otherwise great camera.

It is a flaw well know by users of Canon Powershot and Ixus cameras and is currently not acknowledged by Canon as a flaw in camera design.


HOW IT ALL WORKS:

Canon E18 error happens when the lens gets stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.

Apparently, people who posted about this incident on forums say they had to send the camera for repair and that Canon has horrible customer support and response time.

The problem usually happens because dirt or sand get into the lens mechanism. But it seems that more and more people are showing, who took great care of their camera, and still started receiving E18 errors.

It seems that the problems have been happening with the following types of Canon cameras:

- Powershot A40
- Powershot A60
- Powershot A70
- Powershot A75
- Powershot A80
- Powershot A85
- Powershot A95
- Powershot A400
- Powershot A410
- Powershot A430
- Powershot A510
- Powershot A520
- Powershot A530
- Powershot A540
- Powershot A610
- Powershot A620

- Powershot S1 IS
- Powershot S2 IS

- Powershot S10
- Powershot S30
- Powershot S40
- Powershot S45
- Powershot S50
- Powershot S60
- Powershot S70
- Powershot S80
- Powershot S400
- Powershot S410
- Powershot S500

- S100 / Digital Ixus
- S110 / Digital Ixus V
- S200 / Digital Ixus V2
- S230 / Digital Ixus V3
- S330 / Digital Ixus 330
- S400 / Digital Ixus 400
- S410 / Digital Ixus 430
- S450 / Digital Ixus 55
- S500 / Digital Ixus 500
- S550 / Digital Ixus 750

- SD20 / Digital Ixus i5
- SD30 / Digital Ixus i Zoom
- SD100 / Digital Ixus ii
- SD110 / Digital Ixus iis
- SD200 / Digital Ixus 30
- SD300 / Digital Ixus 40
- SD400 / Digital Ixus 50
- SD450 / Digital Ixus 55
- SD500 / Digital Ixus 700
- SD550 / Digital Ixus 750
- SD600 / Digital Ixus 60
- SD630 / Digital Ixus 65
- SD700 / Digital Ixus 800
- SD800 / Digital Ixus 850
- SD900 / Digital Ixus 900


Instructions

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

There are 2 other guides, one Bulgarian and one Estonian with the take apart procedure for Canon cameras. They are not in english but have a lot of pictures which help with the process.

- Bulgarian guide
- Estonian guide

on Jan 03, 2010 | Cameras

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Canon SD890IS Shows e18


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Battery for Canon Digital IXUS i5 Battery


Is this a different battery model than the one that came with the camera?

If not then it will work fine in the original charger if it is the same kind of battery.

Jun 10, 2009 | Canon PowerShot SD20 / IXUS i5 Digital...

1 Answer

Canon Ixus 40 E18 Problem


try this link for E18 error in canon cameras for instructions

http://www.e18error.com/repair.html

pls rate me FIXYA for help

Apr 08, 2009 | Canon PowerShot SD300 / IXUS 40 Digital...

1 Answer

Lens won't close Shows error E18 Can't find the pictures to dismantle


This is a pretty common lens problem for Canon. Read this page for more detail on the error and how to resolve it:

http://www.e18error.com/repair.html

Dec 18, 2008 | Canon IXUS V2 Digital Camera

1 Answer

E18 error on Canon ixus40 - lens stuck


The E18 error is an error message on Canon digital cameras. The E18 error occurs when anything prevents the zoom lens from properly extending or retracting.[1] The error has become notorious in the Canon user community as it can completely disable the camera, requiring expensive repairs.
A quick internet search for "E18" + "canon" quickly reveals hundreds of similar complaints.
ConsumerAffairs.com reports that the "lens has a feature called bellows claw, which is a gear that physically extends and retracts the lens. A piece that holds the lens, the barrier plate, is not large enough and can sometimes cause the bellows claw to malfunction, resulting in a stuck lens". The result is a black screen that only contains the error message, E18. Another problem mentioned on the site blames a sticky iris in the lens, caused by grease entering inside from the microphones built into the lens. The buildup freezes up the ability of the lens to open.

Nov 13, 2008 | Canon PowerShot SD300 / IXUS 40 Digital...

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