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You need to register the handset to your base to get the phone to work to do this follow the steps in the manual. If you do not have the manual go to the link below and scroll down to product detail then click on the blue product manual.
I usually recommend batteryspecialists.com but I couldn't find this battery there. Here is a link for a very reasonably priced battery for your Gigaset A120:
Try checking to see if Auto Attendent has been activated at the base. Auto Attendant acts as a virtual (though confusing!) operator if you have multiple mailboxes activated. When it's off, Mailbox 1 should be the default and just play your recorded greeting only.
P.S. I had a similar problem and figured out it was actually saying mailbox Enter Mailbox 1 to 4. ;) Hope this Helps!!
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