Question about Google Gmail
YOU FIX IT FOR ME AND GIVE ME A NEW PASSWORD TO WHERE I CAN CHANGE IT AND MAKE IT MY OWN WHERE I CAN WRITE IT DOWN
Click the "Need help?" link on the Gmail sign-in page.
Posted on May 31, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Hi and welcome to FixYa!
There isn't a customer service line you will be able to access. The steps they allow you to take is at this link;
Enter your email address,
A message will be sent to your back up email you signed up to gmail with.
If you do not have access to that email any longer to have gmail send another password;
In order to proceed with resetting your password, you'll need to stop making login attempts. Please allow 24 hours since your last login attempt then visit the page again. Please note: accessing Gmail via POP, IMAP, mobile, or with other Google products is considered activity.
You'll now have a chance to answer your secret question.
If you're unable to answer your security question and you have a recovery email address on your account, a link will appear at the bottom of the secret question results page.
Please try to answer the secret question given. If you're still unable to answer the secret question and are sure you're the correct owner of the address; go to
and provide as much information as possible to help them investigate your issue. This is the only way you will be able to contact Gmail to have them assist you.
Hope this helps! good luck!
Posted on Sep 16, 2011
Next time, prior to changing the password, set your "password recovery options". You can enter a cell phone or alternative email address in order to assist in getting back online.
Posted on Jan 05, 2012
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