Question about HP Officejet 4110 All-In-One InkJet Printer

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When I scan a doc on my HP PSC1215, the print comes out with a long black square on top of the document. I've tried different drivers, 2x different computer/OS', and different cartridges. Nothing has helped.

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I would think that this is a fault with the sensor in the scanner, or it's connections. (I'm assuning printing works fine).

Posted on Feb 18, 2010

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It is a hardware promblem it seems to me that your Printed Buffer device have gone dead ... or there is can be the problem to your USB cable.. check them both ...

Posted on Jun 23, 2009

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1 Answer

My printer prints the same document over and over even though the queue has been cleared. It is not a test page, but a different document that we had tried to print when it wasn't printing initially.


In the right bottom of the computer screen you will see the printer icon. Click it open and delete the print queue. Now when you order a new doc there is nothing but the new doc to print. If this does not work then re-install the printer drivers.

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How do I scan to a word doc? I hit scan and


How are you connecting the all-in-one to the computer? Do you have the full-feature drivers/software loaded? (If you use a USB hub, try being directly connected to the computer. The buttons are sensitive to any intermediate connection that might block bi-directional communication.) Can you scan from the software on the computer? Check the cables and ports.

Once you scan the document, you need to run the OCR software to convert it to a document format for your word processor. (HP sent a version of the I.R.I.S. OCR software on the included software disc.) HP recommends using WordPad (which comes Windows) as a intermediate before going to a full-featured Word Processor.

I hope this helps.

Cindy Wells

Mar 16, 2010 | HP J4680 Office Jet All-In-One Printer

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HP OfficeJet J5780 Vertical Black Line Prints when copying or scaning only. Cleaned rollers and changed black ink cartrigde. Still problem.


Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.

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Print alignment failed / have tried to rectify several times


It seems like it may be a hardware problem, but the best bet for you would be to reinstall the printer drivers. It should fix it,

Jul 27, 2009 | HP Photosmart C7180 All-In-One InkJet...

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CS 1820 color scan quality issues


hi 
try and scan the doc to your p.c first. If this is ok print the doc on your colour printer.
each brand of machine uses different ways to get colours, and yours do not match 

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HP PSC 1510 Scanner - Left side print is black (un-scanned)


Uninstall and reinstall the scanner utilities. Also make sure antivirus is disabled.

Thanks

Jan 25, 2009 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

Printer queue is full


This problem seems to be related to USB printers and print queue issues are very common in Mac OS computers and Windows 2000 PCs.

You don't say if you are using a USB connector, but they're pretty common these days. You also don't say if you're using a Mac or PC, but most people use PCs. I did find a solution for this issue that says it's related to Windows 2000 and a USB printer, but may apply to other operating system platforms:

Print Jobs are Stuck in the Print Queue

The first step to this solution is to download and install an HP diagnostic software utility. There's a separate page at HP that describes the utility and lets you download it:

HP Printing and Diagnostic Utility

I didn't find any information that specifically said that you "can" print a test page but "can't" print a document.

Another reason why you might be able to print a test page but not a document isn't related to the printer but the application that created the document. If you are having trouble with Word or Excel or whatever office application you used to create the doc, it might not print. That's why it is helpful to try to print a variety of different docs, created with different apps.

It could also be the individual document. Occasionally, a document becomes corrupted and while you may be able to open it (and sometimes you can't do even that), it doesn't print. If you haven't tried printing more than one document, you can test this by creating another doc in the same app and seeing if it'll print.

Try doing test prints with different docs and then with docs created in different apps. If those work, it's doc/app related. If they don't, try the links I suggested above.

Good luck.

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1 Answer

HP Photosmart C7180 All-In-One


Hi try coping a document from the machine and see if the copy comes out with these lines. If it does then the machine scanner unit is faulty and will need replacing. If not then the likely thing is that the printer device drivers are incorrect or faulty. reinstall the drivers or download a up to date driver from hp.com for the other printing darker try changing the graphic processor mode in the driver. Goto printers and faxes right hand click on the printer icon and select properties.

Once in properties select the advanced tab at the top of the windows within this tab at the bottom select print processor. Once in there choose another graphic mode OK close and test if no improvement select a different one and so on until improvement is achieved. if no improvement then reinstall the drivers if you haven't already.

Hope this helps
Thanks J

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1 Answer

Printing black squares in word.doc


It sounds like this is an HP driver issue. HP drivers have built-in "optimizations" (that unfortunately have bugs) for things like printing photos. Different programs (word, for example) try to take advantage of these optimizations in different ways. When they work, they give superior photo printing (faster, with more accurate color). When they don't, you get black squares. This is why "converting" it to PDF worked for you -- Word printed it through the PDF driver instead of the HP printer driver, then when you printed the PDF file, that program avoided those optimizations when it sent the images to the printer. Unfortunately, the translation caused quality loss. If your goal was to print out something like a "proof-sheet" of photos, you might try the free photo organizer at www.preclick.com. It will print these for you, captions and everything, and should be able to avoid the driver issues.

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