Question about Therma-Stor Santa Fe Dehumidifier

Open Question

Why isn't my santa fe advance not draining thru hose

Posted by Anonymous on

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I just replaced the two filters in my Sante Fe Compact dehumidifier, and the coil and filters froze up in a week. The temperature is above 70 degrees. What could be the cause?


Air restriction in the connected ductwork.
Dirty coils reducing air flow thru dehumidifier.
Low refrigerant charge.

Phone the factory at 1-800-533-7533 for help troubleshooting.

Sep 10, 2014 | Santa Fe Compact Dehumidifier

Tip

How to your prevent your santa fe dehumidifier from freezing up


If you are running the unit set to max, that is a mistake. The folks at Sylvane advised me to set it at about 45%-50%. They have a lot of info on the Santa Fe Dehumidifier at their website.

on May 12, 2008 | Santa Fe (4025699) Dehumidifier

1 Answer

Santa fe advanced dehumidifier is very noisy. Can you help me to quiet it down please?


Call the factory at 1-800-533-7533 for help troubleshooting your noise.

Jun 09, 2014 | Santa Fe Dehumidifiers

1 Answer

Our new Santa-Fe Classic dehumidifier is leaking water from the bottom of the unit. It's also sending a small amount of water correctly through the tube for dispersal. We've only had it for two...


The classic model drains thru the clear hose using gravity. The drip pan in that unit is about 1/2 way up in the cabinet. Make sure the drain hose exits the unit and runs flat or downhill. If the drain hose is coiled vertically or run up hill causing water to trap within the hose it can cause water to back up in the dehumidifier drip pan and overflow causing your problem. If your drain is higher than the base of the dehumidifier, you can raise the dehumidifier or you can purchase a condensate pump kit that will allow the drain water to be pumped up to 15 feet above the dehumidifier.

The drain hose may have become disconnected from the drip pan as well. To check, turn off the humidistat to stop the dehumidifier from running. Next disconnect the cord from the power supply. Remove the six screws holding the cabinet side (with the label) from the cabinet and remove the cabinet side. The drain hose connects to a nipple on the bottom of the drip pan.

Contact Therma-Stor service for further inquiries at 1-800-533-7533 - they are located in the USA and are very helpful.

Sep 07, 2011 | Therma-Stor Santa Fe Dehumidifier

1 Answer

"Check drain" light is on


If the float switch is indicating a full drain pan, the light will be on and the compressor and fan will not run. Make sure the dehumidifier is installed level and the condensate drain is open allowing the drain pan to empty. Next check that the float is free to move up and down and the switch operates a required. Call the manufacturer at 1-800-533-7533 for parts and instructions if there is a problem wirh the float switch.

Aug 06, 2011 | Therma-Stor Santa Fe Compact Dehumidifier...

1 Answer

I have a hose hooked up in the back to continually drain water but it isn't working. I have to keep emptying the water. How do I get it to work? And if I take out the plug water leaks everywhere.


The problem you're facing is either a clog in the drain hose or a clog in the hose connector's tubing.

The drain hose is an easy one to insect and clean, if necessary. For the hose connector tubing, you need to do the following.

Turn the unit OFF & Unplug it.

Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow.Reconnect the drain hose, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for drainage thru the hose.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers


Hope this helped you solve the problem. P;ease let me know. Thanks.

Jul 14, 2011 | Danby DDR2509EE Dehumidifier

2 Answers

Where is the thermostat/defrost gauge located on my Santa Fe Advance dehumidifier? The company sent me a new one but no directions on where to find it. Thank you


You will have to remove the plastic "cover" from the top of the unit to access the interior parts on the Advance model. Make sure you disconnect the power cord before beginning the disassembly. You can call the service group at 1-800-533-7533 to speak with a technician if you need help.

Jun 24, 2011 | Therma-Stor Santa Fe Dehumidifier

1 Answer

My Santa Fe RX dehumidifier is leaking lots of water. I manually filled the pan and pump came on, but as soon as I moved it around a bit, lots of water came out.


Your pump hose may be damaged or the adapter that connects the small hose to the pump may be loose. The pump itself may be damaged as well. Unfortunately this means that the unit must be partially disassembled in order to access the pump and associated tubing. The pump is located on the bottom of the dehumidifier next to the fan.

You can call Therma-stor service at 1-800-533-7533 for specific advice on your dehumidifier.

Feb 26, 2011 | Santa Fe Rx (4023673 ) Dehumidifier

Not finding what you are looking for?
Therma-Stor Santa Fe Dehumidifier Logo

Related Topics:

174 people viewed this question

Ask a Question

Usually answered in minutes!

Top Therma-Stor Dehumidifiers Experts

Bill Long

Level 3 Expert

588 Answers

Gil Shultz

Level 3 Expert

3368 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

Are you a Therma-Stor Dehumidifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...