Hi, I purchased the 'Logitech quickcam deluxe for notebooks'. The software and everything downloaded fine on my comp, and when I tested it out, I could see myself. However, when I tried doing a video chat on MSN, it did not work. So I found and downloaded a program called 'Logitech IM video companion' This fixed my problem and my contact could see me. But when I tried a video chat with another contact, it did not work.I could see myself in my own little video chat window, but they could not see me. It only showed an image of a webcam with an x (the usual indication that I did not have a webcam. Though they could hear me. Please help me!
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Re: Some contacts on MSN can not see me
See section C. Windows Live
Messenger in the info below to setup the Audio & Video. Also send this to your family
and friends so they have their computer setup properly. Web Camera’s have to be
setup on the program they are to be used with.Just installing the camera on your computer does not set it up to
broadcast on messengers or Skype.
Each program has Options that have to be setup in order for
the Audio and Video to function properly. A.Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/)
set it up as follows:
Go to Tools,
then Options, and click on Audio Settings and set the Microphone
and Speakers to the computer Audio Card.
click on the Video Settings.
camera if Installed Properly will come up and show a video picture.
on the bottom of the page click on Save.
The camera and audio should function properly.Your friends and Family will now be able to
see and her to you. B.Yahoo Setup:
After downloading and installing Yahoo Messenger(http://ca.messenger.yahoo.com/download/
) set it up as follows:
on Messenger at the top left and then go down to Preferences
and then the Preference Window will come up.
click on Calling and Devices. In the Calling & Devices
on the right and set the Microphone and Speakers to the computer
Audio Card or sound device installed in the computer.
below that, go to the Test Audio section and(in blue writing) click on“Open the call setup assistant”
and follow the instructions on the left window.
after completing the Audio Setup, go to down and click on Webcam it
should BRODCSAST and you will see your picture.
Chat, click on MESSENGER and then
make necessary settings, click on APPLY, then OK.
click on MESSENGER and go to my WEBCAMready to use.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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somewhere on the cam there is a model number. easiest way is to google logitech then the model number and navigate your way to their support section. If your still having trouble let me know what the model number is and we'll get you squared away
I have installed software, web Cam works fine.
Down loaded SKYPE ,but when speaking with another person ,I could see them and hear them OK, but they were unable to see me although sound communication was fine. Is this a web cam setting problem or Skype problem.
Check your camera in the QuickCam software. If your camera works properly in the QuickCam software, then this issue is specific to Yahoo Messenger. Make sure you have the correct version of the Messenger installed for your OS. Also make sure that the camera driver is the correct driver for your OS.
If the issue persists, then I'm afraid you'll have to contact Yahoo Messenger support for a resolution.
To use a Logitech camera on your Mac OS X computer, please purchase a Logitech camera that is UVC compliant, this camera will have basic functionality for use with a third party application but no additional features will be available such as (Rightlight, Rightsound or Video Effects)
All UVC Complaint Webcams listed in table below
This article applies to the following platforms: Macintosh OS X 10.4.9 - 10.5.2
The Logitech webcams listed below are UVC (Universal Video Class) compliant and can be used with operating systems which fully support this standard; including Mac OS 10.4.9 and above.
Please note that standard UVC drivers are provided by the Operating System and will provide minimal camera support only. Unique Logitech features, such as RightLight and Video Effects are not functional via UVC drivers.
Furthermore, we recommend the use of a full Logitech installation package, where available, for supported operating systems such as Windows XP and Windows Vista.
Camera Name P/N QuickCam Ultra Vision SE 860-00023 QuickCam Ultra Vision 861238 QuickCam Orbit/Sphere MP 861305 QuickCam Fusion 861304 QuickCam Pro 5000 861306 QuickCam Pro 9000 861464 QuickCam Pro for Notebooks 860-000026 QuickCam for Notebooks Pro 861303 QuickCam Communicate Deluxe 861235 QuickCam Deluxe for Notebooks 860-000009 QuickCam Orbit AF 860-000063
Try these, as the manufacturer's site is saying that the 3000 is not compatibl with Mac OS.
Which cameras are compatible with MSN 6.0? Below is a list of cameras that are compatible with MSN 6.0:
ClickSmart™ 820 ClickSmart™ 420 QuickCam® Cordless QuickCam® Messenger QuickCam® for Notebooks Pro QuickCam® Pro 4000 QuickCam® Zoom ClickSmart™ 510 QuickCam® Traveler QuickCam® Web ClickSmart™ 310 QuickCam® Express QuickCam® for Notebooks What are the Minimum System Requirements? The minimum system requirements for MSN 6.0 are the following:
233MHz processor or faster (500MHz recommended)
Microsoft Windows 98, Windows 2000, Windows ME, or Windows XP operating system
Minimum 64MB of RAM (128MB recommended)
Up to 50MB of harddisk space needed to install — after install, up to 15MB may be needed
256-color VGA or higher resolution graphics card (SVGA recommended)
Minimum 800x600 screen resolution
Microsoft® Internet Explorer version 5.01 or later must be installed on your computer, though it does not need to be your default browser
Note: If you are not sure if your computer meets these system requirements, please check with your computer manufacturer. Where can I download MSN Messenger 6.0? Click here to download MSN Messenger. Note: If you experience any problems downloading or installing MSN 6.0, please contact MSN for further support.