Question about Creative Labs ZEN Vision:M Digital Media Player

2 Answers

Creative zen power adapter stopped working

I know its not the battery b/c i charged it with a usb cable. when i plug in the adapter, nothing happens, the blue light doesnt even turn on

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  • nina1184 Jun 24, 2009

    ITS LESS THAN A YEAR OLD THO. im a little pissed. what if i send it to them and they tell me nothings wrong?

  • nina1184 Aug 01, 2009

    Ya, safe to say i wont be buying Creative products in the future when theres so many alternatives. Their customer service is really hopeless, I didnt bother sending it back for the warranty.

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I have posted this before, but once again, these units have a defective power system. I blew out three of them. I've never had a problem with any other USB player, and I have a number of them. Avoid this piece of junk. It's great until IT FAILS COMPLETELY.

Posted on Aug 01, 2009

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Your charger is completed it age try buying new one or if and hardware fixer can coil it again..

Posted on Jun 23, 2009

  • Azum Saeed Jun 24, 2009

    There is a only granty for product not of its accessories.. adapter wenting dead is very otfen and belive me buying new one wont be your last adapter... and yes ......wait you can try this take your charger to any near by electrition and ask him to check it out .. some time the wire of the adapter from inside get broked by its soliding he will fix it or will change the resistor of your charger... Regards..

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Install the software included with the Creative Zen V Plus. Many problems with the MP3 player can be resolved by installing or updating the software included with the device. Use the CD that came with the player to make the install, or log on the Creative Zen V Plus product page on the company website to download the latest firmware:
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If your Zen does not power on when connected to the wall charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.

If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

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