Question about Yahoo Computers & Internet

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I needed to reset my yahoo password because I forgot it. I was not able to get a code which was sent to my cell phone because I no longer have that cell phone number.I was able to answer the security questios but was told that I could not reset my password on line. I have been telephoning yahoo customer support, but I wait a long time, and no one answers. How can I reset my password when I cannot reach anyone at the customer care telephone number. Joanna McMaster joannamcmaster@yahoo.com

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1 Answer

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  • Yahoo Master
  • 7,071 Answers

We here at fixya have no idea. this is a repair help website not yahoo mail

Posted on Jul 15, 2017

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6 Suggested Answers

6ya6ya
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Hi,
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Posted on Jan 02, 2017

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  • 64 Answers

SOURCE: forgot the yahoo password and didnt match the security answer

Hello, Contact Yahoo's customer service by phone at: 1-877-469-7847, 1-866-562-7219, 1-800-318-0631
8am - 5pm M-F (Pacific Time)

Posted on Mar 06, 2009

vanherringto
  • 1738 Answers

SOURCE: forgot password answered first secret answer

When you set up your Yahoo account, did you include an alternate email address? If so, you can request that your password be sent to that account.

Posted on Feb 03, 2010

  • 4090 Answers

SOURCE: I forgot my password and my security answer

We are not Yahoo and as such we cannot send you any passwords or use your ID. You have to contact Yahoo support.

Please rate my help++++Thanks for using FIXYA

Posted on May 12, 2010

  • 517 Answers

SOURCE: i forgot my yahoo password,

Good day!!!

Did you try to read below the typing box of the password "says" Forgot password???

Please try to click that then type your account name and enter it...

wait for the operator..

Posted on Jul 09, 2011

damneddle
  • 1607 Answers

SOURCE: i forgot my password, i forgot my security question answers. How can i reset my new password?

You just go to Yahoo Mail and click on "Forgot Password". It will not ask you your old password, but it wil instead ask you security questions. Just complete it and your new pasword will be sent to your alternative e-mail address.

Posted on Dec 23, 2011

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1 Answer

How can I have my password reset when it sends me the link to an old phone number?


Alternate Email
  • Go to the Password Helper (link at bottom).
  • Enter your email address or click I don't know my Yahoo email address. If you have a mobile number, listed on your account, that option will show.
  • Click No, I can't receive text. - You'll see your alternate email address. If you have access to that email, click Yes, email me. - A "Recover access to your Yahoo account" email will be sent to your alternate email address.
  • Enter the verification code we sent you, then click Submit.
  • Click Continue or you can click Create new password and update it on the spot.

Secrete Questions
If you don't have secret questions on file, that reset option won't be available in Password Helper.
  • Go to the Password Helper - Enter your Yahoo ID, then click Submit.
  • Select Use my secret questions, then click Next.
  • Enter the answer to your secret questions, then click Next.
  • Enter your new password, then click Next.

https://login.yahoo.com/forgot?

Sep 01, 2016 | Yahoo Mail

Tip

Forgot yahoo account password or yahoo id


Hi,

You can get a new password, a yahoo id reminder, or both. If you forgot your yahoo id or password, go o the sign-in-problems page.

https://edit.yahoo.com/forgotroot/

If you forgot your yahoo id, you need to provide three pieces of information so yahoo can confirm your identity.

1) Your birthday

2) Your zip or postal code ( at the time you created your yahoo account or when you last updated it)

3) Your alternate email address

4) Country code (at the time you created your yahoo account or when you last updated it)

Be sure to provide the same information you gave the last time your registered for a new yahoo id or password or the last time you updated your account.

If you forgot your password, you can create a new one. But first you'll have to provide the following information so yahoo can confirm your identity.

1) Your yahoo id

2) Alternate email address, mobile phone number, or the answers to your secret questions.

A reset your password link will be sent to your alternate email address. Click the link and enter your new password in the reset your password page.

If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your yahoo id is or let you create a new password.

Thanking you

davevipul197

on Jun 02, 2011 | Yahoo Mail

1 Answer

I forgot my password and i don't have an option to answer security questions, or to re send my password to an alternate email, or mobile phone number.


If you forget your Yahoo password:

click this link : https://edit.yahoo.com/forgot ....you will be asked for an alternative email address
to which a reset link will be sent.If you don't have an alternative email you will be asked the 2 secret Q's to which you must answer"old accounts may only have 1"you will then be asked for a new password and thats it.

Also:
You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

If you cannot verify the answer to your Security Question, you cannot change it to something else.
We strongly suggest that you add and verify an active alternate email address or mobile phone for your account. This is an email address we can use to communicate with you if you no longer have access to your Yahoo! Mail account.

May 29, 2015 | Yahoo Mail

2 Answers

Forgot password


I have a yahoo account don't remember my password ive tried reseting it but it pops up to where it wants to send the information to me in a text but the cell phone number thats on there I no longer have how do I go by changing the number to my new number do I can get access to my yahoo account

Jan 09, 2014 | Yahoo Messenger

1 Answer

Forgot password for facebook and no longer have access to old contact number. how do i change number to receive a code to reset password?


Go to your face book and type your number that you were using before and the click on the link that says FORGOT PASSWORD and they will send you the code to reset password

Jan 09, 2014 | Facebook Social Network

1 Answer

I forgot my password and dont remember my answer to the security question. HELP


You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

When you request a new password, need technical support, or have questions about your billing, Yahoo! usually asks you for your Secret Question for verification that you are who you say you are.
To protect your account from unauthorized access, Yahoo! must be able to confirm your identify. You can confirm your identity in one of the following ways:
  • Answer your Secret Question (also referred to as a Security Question)
  • Provide a valid alternate email address or mobile phone associated with your account (if you no longer have access to that email address or phone number, it's not valid)
If you can't sign in but have provided an alternate email address or phone number, you won't need to verify your Security Question. Go to the Sign-in Problems page for help logging in to your account.
If you cannot verify your Secret Question and your account doesn't have an alternate email address or phone number we can use to identify you, then you will not be able to reset your password, get answers to questions about your billing, or receive technical support.
If you cannot verify the answer to your Security Question, you cannot change it to something else.
We strongly suggest that you add and verify an active alternate email address or mobile phone for your account. This is an email address we can use to communicate with you if you no longer have access to your Yahoo! Mail account. To add or edit an alternate email address or mobile phone, go to your ACCOUNT INFO: Manage your email addresses page.

Dec 20, 2010 | Yahoo Mail

1 Answer

How to recover yahoo password if i was not able to answer the security question?


If you forget your Yahoo password:

click this link : https://edit.yahoo.com/forgot ....you will be asked for an alternative email address
to which a reset link will be sent.If you don't have an alternative email you will be asked the 2 secret Q's to which you must answer"old accounts may only have 1"you will then be asked for a new password and thats it.

Also:
You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

If you cannot verify the answer to your Security Question, you cannot change it to something else.
We strongly suggest that you add and verify an active alternate email address or mobile phone for your account. This is an email address we can use to communicate with you if you no longer have access to your Yahoo! Mail account.

Dec 16, 2010 | Yahoo Mail

1 Answer

I forgot my password : harshawleri@yahoo.com


You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

Oct 20, 2010 | Computers & Internet

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