Question about Dyson DC28 Animal Bagless Upright Vacuum
Posted by Anonymous on
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Posted on Jan 02, 2017
Hi the wand release button is located directly above the the Cylinder release button. The wand release button looks like the picture below. In order to releease the wand you must firstly make sure the Electrical cable is not wrapped up for storage. So unwrap the electrical cable. then find the item as in the picture. Press this button in and at the same time lift the wand. This will realease the wand from the spine of the Dyson.
Posted on Nov 12, 2010
Your DC28 is equipped with Airmuscle™ technology, which allows you to raise or lower the brushbar to suit the flooring you're trying to clean. You should be able to make your DC28 easier to push by changing the setting of the carpet height selector. You can find out how to adjust this in the user guide included with the cleaner. In case you don't have yours to hand, here's an online copy:
By raising the brushbar, you should be able to reduce the force needed to push and pull the cleaner. If you've tried this, it may simply be the powerful suction which is making it feel a little heavy to use.
If you're still concerned, please get in touch with us free on 1866MYDYSON or email askdysonUS@dyson.com. One of our experts will be happy to answer your questions.
Dyson Customer Service
Posted on Jul 25, 2011
Sorry to hear you're having difficulties with your DC28. The problem you're experiencing sounds unusual - it's probably best if you get in touch with us directly so one of our experts can run through some simple troubleshooting checks over the phone with you. You can call us free on 1866MYDYSON, or email your details to us at askdysonUS@dyson.com. We look forward to hearing from you.
Dyson Customer Service
Posted on Aug 01, 2011
I'm sorry to hear you're having difficulties with your DC28. If the machine won't run at all, it's best if you get in touch with us directly so we can provide further assistance. You can call us free on 1-866-693-9766, or email askdysonUS@dyson.com. We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Dec 19, 2011
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