Question about Dyson DC28 Animal Bagless Upright Vacuum

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Where. Is hose release button for dyson dc28 - Dyson DC28 Animal Bagless Upright Vacuum

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

chrispurs1
  • 372 Answers

SOURCE: Changing the main hose on a Dyson DC15 Animal

Hi Bob.

If you look carefully where hose & elbow jount enter machine you will see a slot.
Rotate elbow so that lug on elbow aligns with slot & pull off.

http://dysonmanuals.llc.nu

Posted on Jan 14, 2009

SOURCE: This is embarassing, but I have just looked at the

Hi the wand release button is located directly above the the Cylinder release button. The wand release button looks like the picture below. In order to releease the wand you must firstly make sure the Electrical cable is not wrapped up for storage. So unwrap the electrical cable. then find the item as in the picture. Press this button in and at the same time lift the wand. This will realease the wand from the spine of the Dyson. dumfriesdon.jpg

Posted on Nov 12, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: I have a brand new Dyson DC28 Airmuscle Vacuumand

    Hi there,

    Your DC28 is equipped with Airmuscleâ„¢ technology, which allows you to raise or lower the brushbar to suit the flooring you're trying to clean. You should be able to make your DC28 easier to push by changing the setting of the carpet height selector. You can find out how to adjust this in the user guide included with the cleaner. In case you don't have yours to hand, here's an online copy:

    http://media.dyson.com/downloads/US/floorcare/Manuals/dc28_opmanual_usa.pdf


    By raising the brushbar, you should be able to reduce the force needed to push and pull the cleaner. If you've tried this, it may simply be the powerful suction which is making it feel a little heavy to use.

    If you're still concerned, please get in touch with us free on 1866MYDYSON or email askdysonUS@dyson.com. One of our experts will be happy to answer your questions.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jul 25, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: the bare floor button on my dyson dc28 animal does

      Hi there,

      Sorry to hear you're having difficulties with your DC28. The problem you're experiencing sounds unusual - it's probably best if you get in touch with us directly so one of our experts can run through some simple troubleshooting checks over the phone with you. You can call us free on 1866MYDYSON, or email your details to us at askdysonUS@dyson.com. We look forward to hearing from you.

      Kind regards,

      Jack
      Dyson Customer Service

      Posted on Aug 01, 2011

      askdyson
      • 2572 Answers

      Official advice and support for Dyson technology

        Verified Fixya Pro

        SOURCE: Is there a reset button or something for the Dyson DC28? We plug it in and.... nothing.

        Hi there,

        I'm sorry to hear you're having difficulties with your DC28. If the machine won't run at all, it's best if you get in touch with us directly so we can provide further assistance. You can call us free on 1-866-693-9766, or email askdysonUS@dyson.com. We'll look forward to hearing from you.

        Kind regards,

        Jack
        Dyson Online Customer Support

        Posted on Dec 19, 2011

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        1 Answer

        No suction when I release the wand


        Hi there, it's Jack at Dyson.

        If your DC28 doesn't seem to have suction through the hose, it's likely you have a blockage in the hose, wand or airway. To check for this, please follow the steps shown in our online Support guide:

        http://www.dyson.com/support/dc28/dc28-animal/diagnosis-root-menu/dc28filterwashvid/wand-suction-dc28

        This should resolve the issue, but if you need further help after giving this a try we're on hand to offer advice. Just give us a call 1-866-693-9766 (US), or 1-877-397-6622 (CA). If a repair or replacement part is needed, we can also confirm if this is covered under our 5-year warranty.

        Oct 12, 2014 | Dyson Dc28 Animal Airmuscle Vacuum 00247

        1 Answer

        Long and short tubing


        Hi Sharon, it's Jack at Dyson.

        To replace the internal hose (the short section of flexible hose underneath the cleaner head), please follow the steps shown in the video above. The internal hose has a push-fit connection at both ends - please make sure it's pushed firmly into place.

        To replace the main hose at the rear of the machine, please take a look at our Support guide: http://www.dyson.com/support/dc28/dc28-animal/diagnosis-root-menu/dc28filterwashvid/wand-suction-dc28/wand-from-hose-dc28/hose-suction-dc28/redirect-to-check-the-hose-dc28/check-the-hose-dc28

        If you remove the clear bin and cyclone pack from the machine as if you were about to empty it, you should see the hose release tab to disengage the hose from the machine.

        I hope this helps, but if you need any further guidance please email askdysonUS@dyson.com, and one of our experts will be in touch as soon as possible.

        Best wishes,

        Jack
        Dyson Online Customer Support
        www.dyson.com

        Nov 07, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        There is a clog in the bottom hose how can i get to it? I have the DC28


        Hi there, it's Jack at Dyson.

        If the internal hose in your DC28 is blocked, you can remove the hose as shown in the video below. The hose has a push-fit design at each end, and should disconnect when you grip the plastic cuffs and pull with a firm, constant force. Once the hose is removed it should be easy to remove the blockage using the eraser end of a pencil or something similar. Please take care not to damage the hose as you do so.

        You might also find our online Support guide useful in clearing the blockage: http://content.dyson.com/support/help.asp?article=1231&product=DC28-ANIMAL

        I hope this helps. If you'd like any further guidance from our experts, please email us at askdysonUS@dyson.com, and we'll be in touch as soon as possible.

        Best wishes,

        Jack
        Dyson Online Customer Support
        http://www.dyson.com

        Mar 14, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        Suction only coming through the wand when its replaced its not switching back to the upright. I have a dyson DC28 animal


        Hi there, it's Jack at Dyson.

        I'm sorry to hear your DC28 doesn't seem to be working correctly. It sounds as though the change-over valve may be jammed - this diverts the suction to the hose when you remove the wand, and back to the cleaner head when you replace the wand on your machine.

        You may find a blockage is jamming the valve - you can check for this using our online Support guide:

        http://content.dyson.com/support/help.asp?article=1236&product=DC28-ANIMAL

        If you can't find any obstructions, please get in touch with us directly as we'd appreciate the opportunity to provide further assistance. If you email us at askdysonUS@dyson.com, we'll be in touch as soon as possible.

        Best wishes,

        Jack
        Dyson Online Customer Support
        http://www.dyson.com

        Nov 29, 2012 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        I can pull the wand out on the DC28, but I can't find a button to release the wand to go back into the hose. I use a screw driver to push the lock in surley this isn't the only way?


        Hi there,

        The wand on your Dyson is designed to retract into the hose automatically when you replace it on the cleaner's main body. You can see how to do this in the user guide supplied with your cleaner. In case you don't have this to hand, here's an online copy:

        http://media.dyson.com/downloads/US/floorcare/Manuals/dc28_opmanual_usa.pdf

        You do not need to use any additional tools to retract the wand.

        If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

        Kind regards,

        Jack
        Dyson Online Customer Support

        Aug 19, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        How do you disengage the wand, it is stuck? Can not pull it out.


        Hi there,

        Sorry to hear you're having difficulties with your DC28. If you're having trouble removing the wand, the hose may have been twisted the last time you replaced the wand on the cleaner after use. To release it, try following these simple steps:
        • Pull up the wand as far as it will go
        • With the rear of the cleaner facing you, follow the hose down to its base, then stretch the loose section of hose away from the cleaner
        • Pull the hose release tab to detach the base of the hose from the cleaner
        • Allow the hose to untwist itself
        • Reattach the hose to the cleaner
        You should find that by detaching the hose and allowing it to straighten itself, the wand is able to move freely. However, if you're unable to do this, please get in touch with us directly so we can help you further. You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com. One of our experts will be happy to provide the assistance you need.

        Kind regards,

        Jack
        Dyson Customer Service

        Jul 27, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        How do i get the flexible hose to unattach so I can use the flat out head and upholstery cleaner attachments


        Hi there,

        For advice on using the hose and dusting tools on your DC28, you might find it helpful to refer to the user guide supplied with your machine. In case you don't have yours to hand, here's an online copy:

        http://media.dyson.com/downloads/US/floorcare/Manuals/dc28_opmanual_usa.pdf

        The Support section of www.dyson.com also features this step-by-step illustrated guide demonstrating how to access the hose and use the dusting tools, which might be useful to you:

        http://www.dyson.com/support/help.asp?article=1255&product=DC28-ANIMAL

        If you have any further questions about using or maintaining your DC28, please get in touch with us directly - you can call free on 1866MYDYSON, or email askdysonUS@dyson.com. One of our experts will be happy to answer your queries.

        Kind regards,

        Jack
        Dyson Customer Service

        Jul 26, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

        1 Answer

        I just received a DC 28 animal vacuum and I cannot pull the extension wand out. I see the button to make the wand go up out of the hose, but I cannot figure out how to release the handle from the vacuum. ...


        Hi there,

        The Quick-draw Telescope Reach wand on your DC28 is designed to detatch from the cleaner automatically when you extend the wand to it's fullest extent. When you replace the wand on the cleaner, the wand will retract automatically down inside the hose. The button on the rear of the wand which you mention will separate the end of the hose from the wand, so you can use the hose without the wand attached when cleaning in tighter spaces. You do not need to press this to extend or retract the wand.

        If you have any further questions about using or maintaining your Dyson, please see the user guide supplied with the cleaner, or visit www.dyson.com and click on 'Support. If you'd prefer to speak to one of our experts directly, you can call us free on 1866MYDYSON.

        Kind regards,

        Jack
        Dyson Online Customer Support

        Jun 23, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

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