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Why cd rom is not showing - HP Compaq Presario PC Desktop

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  • GmanJoe May 12, 2014

    This could be due to a number of reasons. We will need some more info. Is the cd rom not showing in just one application or do you not see it when looking at my computer? Do you happen to install any new software latley? What version of Windows are you running?

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  • HP Master
  • 906 Answers

Where is it not showing? Under 'Computer' where you see your hard drive and other partitions? Or have you checked the device manager, and it's not showing there?

This looks like an issue that's being caused due to a modification or corruption of a few registry keys.

You can try the following to see if it works:
Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

    1.Press 'Windows key + R', type in 'regedit' (without quotes) in the run box and hit enter.
    2.Locate and click the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    3.If you see UpperFilters in the pane on the right side, right-click UpperFilters, and then click Delete.
    4.Click Yes to confirm the removal of the UpperFilters registry entry.
    5.If you see LowerFilters in the pane on the right side, right-click UpperFilters, and then click Delete.
    6.Click Yes to confirm the removal of the LowerFilters registry entry.
    7.Exit Registry editor and restart your system.

    GuruAid

Posted on May 14, 2014

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