Question about Microsoft Xbox 360 Console

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Xbox turns on everything works untill u put in a game then it says the disc is scratched or dirty. but the game is clean and unscrathed

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Try cleaning the lens of your disc drive manually by opening it or by using disk cleaner cd or dvd

Posted on Jun 23, 2009

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I bought saints row 2 almost a year ago. I never played another game until last week and when I put in Saints row is stuck at 5% at the loading screen after the logo. Plz help me


It is normally the disc that either is scratched, has dust on it or is dirty.

You can clean the disc with warm water if it is dirty, that won't damage it, but don't use boiling water, that would be crossing the line.

If the game is scratched, you might check your nearest GameStop, they might have this disc fixer, or whatever they call it. They have it here in Norway, so I guess they have it most places around the world. :)

Aug 28, 2012 | THQ Saints Row 2 for Xbox 360

Tip

XBOX 360 WILL NOT READ DISC SAYS OPEN TRAY


eject the game from the cd console if in the drive make sure your xbox is on warm it up take the disc if it is dirty run under warm water all over the silver side of the disc till dirt and debris gets completely removed after still holding the disc turn off the water and use scott SCOTT brand toilet paper the straight kind and use about four sheets to dry the disc or use a blow dryer, not preffered prefreably scot toilet paper after the disc is dry and warm very dry take your clean index finger and remove the rest of the debris off the disc and when the xbox says open tray let it say close tray close it see if it says read the disc if it says read the disc then it is not your laser or the laser needs to be blowed off with an air gun or compressed air. Get it to say close tray and itll close it self, wait ten seconds turn off the xbox turn it back on and go to my xbox mash play wait for it to read the disc. THE DISC WILL NOT WORK IF IT IS DIRTY I reccomend running it under warm water (let dry on both sides while still holding it properly) use a non scratch cloth to clean the disc preferablly scott toilet paper the smooth kind, after it is dry put the disc in the console if youve tried the disc try a brand new disc it might definately work after it says read if it says play the game then its the disc. If nothing happens like it dont say reading disc then your laser is cracked corrupted, or it has debris on it or is wett. Dont let your laser head get wet because i told you to run it under water make sure the disc is dry and completly free of scratches and smudges. WASH THE DISC WITHOUT SCRATCHING IT. Dont put a wet disc in your x box. Mash the hard drive button down and release mash reset to recycle the xbox green lights. Remove all the cords fromt the xbox wait two weeks or shorter, I waited a month or more before i played my game and it worked after I cleaned it twice one time and a month later i cleaned it without soap and used luke warm water.Remember Open tray, press buttom close tray closing automatically should say read reading reading disc then play if does not read the disc then its your laser. If its your laser and you are sure its your laser do not remove the hardrive or any screws they can tell youve botherd it because that will void your warranty. go to www.xbox.com/support its a pdf file print shipping label follow the steps to repair.

on Jun 13, 2010 | Video Game Consoles & Games

1 Answer

My xbox 360 keeps freezing when i put in Mercenaries 2 at the start menu whenever im connected to xbox live


If its just this game that is doing it, then the disc may be dirty or scratched. Try cleaning it with a dry duster (wiping the disc from centre to edge). It that doesn't work, then have a good look at the disc for any scratches. If you do find any, then the disc is probably broken.

Jun 01, 2011 | EA - Electronic Arts Mercenaries 2: World...

2 Answers

My xbox keeps saying the disc is unreadable half way through games


the disc is either scratched too much
or
the xbox dvd lense is dirty

if other discs work then it is that specific disk

try cleaning the disc with a micro fibre cloth
start on the inside and rub outwards towards the edge of the disc

you can also buy a lense cleaning kit, you put a solution on a disc and put it in the drive
it should help to clean the laser

goodluck

Apr 19, 2011 | Microsoft Xbox 360 Console

1 Answer

The xbox is on with the green light and everything seems to be working, until you put a disk into the tray and it says reading then open tray, it makes no noise as though it is not spinning


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.



Click here to download repair guide...if u need

Dec 28, 2010 | Microsoft Xbox 360 Console

1 Answer

I was playing C.O.D MW2 but my xbox was turned upside down so i turned it back the right way then my xbox made a few noises then a notice pops up and says could not read disc. so i cleaned yhe disc with a...


There is really big chance for an Xbox 360 to completely ruin a game disc if it was moved while the disc is spinning inside, even the slightest bump or vibration could higly cause for a disc to be scratched. This also happens with other optical drives which has spinning motion, say DVD/CD players and other game consoles.

May 13, 2010 | Microsoft Xbox Console

1 Answer

When i put a disc in it said reading and then it tells me to clean the disc or put new discs or turn off the console


xbox's are a bit tricky concerning dirty discs....even if it doesn't look dirty, oir have any scratches (scratches going from middle to the edge are ok, as long as they are not gouges)

just make sure to really clean your disc's. clean only from the middle hole to the outer edge, never clean the disc in a circular motion....

hope this helps.

Jan 27, 2010 | Microsoft Xbox 360 Console

1 Answer

Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

2 Answers

Hwhat does it mean when it wont read one game but will read another


it means the one that wont read is scratched, dirty or defective, my advice is to clean it if its dirty, get a cd repair kit if its scratched or take it back if its defective.

Sep 13, 2009 | Microsoft Xbox 360 Console

2 Answers

New XBox 360 putting scratch in games


the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

Jan 02, 2009 | Microsoft Xbox 360 Console

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