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We need far more information - lens in use, shutter speed and aperture settings, white balance setting, ISO setting, exposure compensation, lighting conditions, subject matter etc. All of these have a bearing on exposure. From your description, it sounds as if your images are seriously under exposed. Have you looked in the trouble-shooting section of the camera manual ?
You sure you did put the camera to fully automatic? Because I don't know what model you have, I can't check the manual, to see if you could adjust the white balance. It has not much to do with ISO, but with white balance. Sure you did not select something like scene inside. or scene in tungsten?
If you can get into the menu, find "reset" and follow the on-screen instructions. If not, remove the card and battery...press all the buttons...leave it alone for 20 minutes...insert the card and then the battery...turn it on.
I replaced mine myself. I bought a lcd screen brand new off ebay and they gave me a few simple instructions and I replaced it myself, and I'm a chick!!! It really was easy and cost about $40 otherwise I was told around $90. Just had to buy a real small phillips head screwdriver! Good luck!
1.first switch off the camera 2.then take out the battery 3.clean the inside with a dry and clean cloth 4.again switch on the battery 5.try to select the white balance option again 6.if not,do the process again it will surely work