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Hp 85 fails to print color windows 7

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Does your printer have colour ink in it? Check that the print settings do not include something like "print in greyscale" or "black and white".

Posted on May 13, 2014

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Why my HP color laser jet cm1015mfp all in one not installing correct with my laptop win 7 64bit


According to the HP website:
"The Universal Print Driver (UPD) for the HP Color LaserJet CM1015 and CM1017 Multifunction Products might not be the best driver choice for this product because UPDs are typically print-only . There are no product-specific Windows 7 print/scan drivers available for this product.
While these products do not have a Windows 7-specific solution, you can run the HP product software created for the Windows Vista operating system on a Windows 7 PC in compatibility mode to enable full product software functionality.
This is the recommended Windows 7 solution to obtain the most software features for the HP Color LaserJet CM1015 and CM1017 MFPs."

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c02047129-6%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

May 25, 2014 | HP LaserJet CM1015 All-In-One Printer

1 Answer

Printer cartridge allignment fails repeatedly


'Printer alignment failed' Error Message Displays on the Product

Try aligning the printer again and put the alignment page on the top of the scanner bed printer will align itself make sure the printouts are facing down

'Printer alignment failed' Error Message Displays on the Product

A "Printer alignment failed " error message displays on the product
Follow these steps in the order presented until you resolve the issue. When one of the steps resolves the issue, there is no need to continue troubleshooting.
Step one: Load the correct type of paper
Colored, photo, or used paper can cause the alignment to fail.

1.
Remove all the paper from the tray.
2.
Load unused, plain white, letter, or A4-sized paper with a brightness level of at least 85 into the tray.

NOTE: Look for the brightness level on the paper packaging.

Step two: Align the All-in-One

1.
Press the Setup button ( ).
2.
Press the Down Arrow ( ) to select Tools , and then press OK .
3.
Press the Down Arrow to select Align Print Cartridges and then press OK . The product calibrates, aligns the printhead, and then prints an alignment page.
4.
Click OK to continue.
5.
Recycle or discard the alignment page.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step three: Check the ink levels
Empty or nearly empty cartridges might cause alignment failures. Follow these steps in the order presented to check the ink levels in the cartridges.

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
In the Print Settings area, click Printer Toolbox . The printer Toolbox opens.
4.
Click the Estimated Ink Level tab. The estimated ink levels display in a new window.
Figure 1: Estimated Ink Level window
Illustration of Estimated Ink Level graphic
*
If either of the cartridges is empty or low on ink, continue to the next step.
*
If the ink levels in the cartridges are sufficient, skip to Step five: Clean the cartridges .

Step four: Replace the cartridges
Follow these steps to replace any cartridges that are empty or low on ink.

1.
Press the Power button ( ) to turn on the product.

CAUTION: If the product is off when you open the cartridge door to access the cartridges, the product does not release the cartridges for changing. You might damage the product if the cartridges are not in the dock when you try to remove them.
2.
Open the cartridge door.
Figure 2: Open the cartridge door
Illustration of opening the cartridge door
3.
Wait until the print carriage is idle and silent, and then lightly press down on a cartridge to release it.

NOTE: To replace the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
Figure 3: Press down on the cartridge to release it
Illustration of pressing down on cartridge to release it.
4.
Pull the print cartridge toward you out of its slot.

NOTE: The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used cartridges free of charge. For more information, go to the HP Eco Solutions Web page .
5.
Remove the new cartridge from its packaging.
Figure 4: Remove the cartridge from packaging
Illustration of removing new cartridge from
6.
Use the pull tab to gently remove the protective plastic tape from the cartridge.

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
Figure 5: Remove the protective tape
Illustration of removing the protective plastic tape from the cartridge
7.
Slide the new cartridge forward into the empty slot, and then gently push on the upper part of the print cartridge forward until it clicks into the socket.
Figure 6: Install the new cartridge
Illustration of sliding new cartridge into the slot
8.
Close the cartridge door.
Figure 7: Close the cartridge door
Illustration of closing the cartridge door
9.
Try the alignment again.

Step five: Clean the cartridges
Method one: Clean the cartridges from HP Solution Center

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
Click Print Settings , and then click Printer Toolbox . The printer Toolbox opens.
4.
Click the Devices Services tab, and then click Clean the Print Cartridges .
5.
Follow the on-screen instructions to choose the appropriate cleaning level.
6.
Recycle or discard the page that prints.

Method two: Clean the cartridges from the Start menu

1.
Click Start , and then click Printers and Faxes .
2.
Right-click your printer icon, and then choose Properties .
3.
Click Printing Preferences , and then click the Services tab.
4.
Click Service This Device . The Printer Toolbox opens.
5.
Click the Device Services tab, and then click the Clean the Print Cartridges tab.
6.
Follow the on-screen instructions to choose the appropriate cleaning level.
7.
Replace empty or almost empty cartridges.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step six: Reset and relocate the product
A power reset drains power from the product and returns the product to the same settings after restarting. Plugging the product directly into a wall outlet can eliminate any potential power deficiencies that could cause an alignment failure.

1.
Make sure that you have the product turned on. If necessary, press the Power button ( ) to turn on the product.
2.
With the product turned on, disconnect the power cord from the back of the product.
3.
Unplug the power cord from any power strips or surge suppressors, and then plug it directly into a wall outlet, preferably in another room.
4.
Reconnect the power cord to the back of the product.
5.
Press the Power button ( ) to turn on the product.
6.
Load plain white paper into the tray.
7.
Try the alignment again.

#
If these steps resolved the issue , there is no need to continue troubleshooting.
call hp to take advantage of your printers warranty or they can provide you alternative options specially their loyalty program for Out of Warranty printers

hope i help you a bit

Mar 27, 2011 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

My HP CP2025 printer will not print color text and color shading in Word. It prints color photos, pdfs, and paintbrush files, but will not print color in Word or Word Perfect.


I had this problem on Windows 7 64x.

The solution that finally worked for me:
1. Go to your Devices & Printers window. (from the Start menu)
2. Right-click on your HP CP2025 printer and select Printer Properties.
3. Select the Device Settings tab.
4. Scroll to the bottom where you see Device Type. It probably says "Auto Detect."
5. Click on the words "Auto Detect" to activate a drop-down menu. Select "Color". Click the Apply button.

To test if this fixes your color printing, go to the General tab and click the Print Test Page button at the bottom. The page should print the Windows logo in color at the top of the page (the rest of the page is b&w).

Note: I did not install any additional drivers from HP for this printer. Windows automatically detected it and installed HP's Universal Print Driver PCL 6.

Kudos to Ken from the HP forums for this knowledge: http://h30499.www3.hp.com/t5/Printers-LaserJet/CP2025-Won-t-Print-in-Color/td-p/1151762

Feb 10, 2011 | Office Equipment & Supplies

1 Answer

Cannot install hp color laserjet 2605dn printer in windows 7


Specific print driver and software information for printing in Win 7 is available for HP LaserJet, Color LaserJet and LaserJet MFP products.

This printer cannot be installed with installation disc or download.

May i know what is the error message that you get while installing.

Aug 19, 2010 | HP Laserjet 2605 Printer

1 Answer

Hp color laserjet cm 1312 window 7 driver


It sounds like you downloaded the PCL Universal Driver. Try the full solution driver or the PostScript Universal Driver. Both allow color prints.

Mar 15, 2010 | HP Laserjet CM 1312NFI Color Printer

1 Answer

Can't print to HP 2600n over network


The LaserJet 2600N has a built-in print server and can be connected to the local network (normal ethernet cable) directly. While printer sharing via Windows should work, I found it much more convenient to access it without the need of a hosting computer - you do not need to switch on the desktop PC for printing from the Laptop, for example, its also printing faster.

Jan 25, 2010 | HP Color LaserJet 2600n Printer

1 Answer

HP OfficeJet 6210 All-In-One not printing color


The issue sounds like it is with windows 7 you are going to have to go onto HP website and find the driver for windows 7 and update your driver for you printer on your computer

Jan 02, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Only prints in black. Windows 7 driver update


Print a 'Configuration Page' from the printers <Information Menu>

Press the green tick button to enter the menus, and use the <, > arrows to scroll thru menus.
Then press the green tick button to select...

If, as I suspect, your Configuration Page is in colour, and looking ok - the the problem is in your computer - Printer Driver setup, or Windows......
Like all the others

Have fun.

Dec 21, 2009 | HP LaserJet 2605DTN Color Printer

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