Kenmore 98702 Stacked Washer/Dryer Logo
Posted on Jun 23, 2009
Answered by a Fixya Expert

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Kenmore stackable washer/dryer 417.97802792 won't drain

Washer will go through all of the cycles except spin. And it does not drain. Worked fine up until this point. It runs normal until it gets to spin then just shuts off. there is water in the drain hose. I tried to run it in spin cycle with the lid up while I pushed down the safety button. So I know that is not it.

1 Answer

Anonymous

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  • Expert 57 Answers
  • Posted on Jun 23, 2009
Anonymous
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Joined: Jun 20, 2009
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Its your brushes on your motor or the motor itself but my guess is the brushes replace and enjoy

2 Related Answers

GM Elec

Bruce Bracey

  • 1000 Answers
  • Posted on Jul 04, 2009

SOURCE: won't agitate unless manually depress lid switch

There is a plastic "finger" that is attached to the lid that would normally close the switch when you close the lid. Is it still on the lid? If not, you can go to the sears web site for repair parts. You will need your model number.
Good luck.
Regards,

Ad

Anonymous

  • 15935 Answers
  • Posted on Sep 17, 2010

SOURCE: drain hose leak kenmore stackable wash and dryer

It appears your drain hose has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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