Question about Maytag MDE9700AYW Neptune 174 Electric Dryer

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Maytag Neptune Electric Dryer Broken Drum

The Stainless drum is cracked at the weld. The stainless steel is very thin.

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Look in your owners manuel and see if the drum is covered.

Posted on Jun 23, 2009

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How to repair stainless steel on a dryer drum


For my Frigidaire manufactured Kenmore dryer, the stainless steel drum is part ordinary painted steel (front flange). That flange is part of the suspension for the drum. The flange rides on a nylon wear pad above the door. On both sides of the pad, there is a felt that is glued to the dryer front panel to act as a seal. What happens is that the paint on the ordinary steel flange rubs through and rusts, staining clothes during the drying cycle. I have to replace the nylon pad and felts every few years to combat the rusting issue. The felt and nylong pad assembly is glued to the cabinet flange using heat resistant adhesive.

Feb 25, 2012 | Dryers

1 Answer

Dryer makes a thumping sound with or without anything in it


Look for a crack in the seam, where the stainless steel drum is welded together, either at the front or back edge of the drum. If weld is cracked, replace drum.

Jan 31, 2011 | LG D5966 Gas Dryer

1 Answer

Dryer thumps on every rotation of the drum


Inspect the weld seam in the drum. Mine split in the front leaving a small hole. The thumping is the drum wheels running over the broken seam.

Sep 13, 2010 | Maytag MDE9700AYW Neptune 174 Electric...

1 Answer

My Maytag gas dryer (MDG3000AWW) is making a terric noise. Checked the belt, rollers, motor and blower. All seem well. The drum however does not rotate smothely, Appears warped. Is this possible?


A warped drum is possible, but not likely. Check the bearing at the rear of the drum to see if it is breaking loose from the drum. If still under warranty, take advantage. If not, and the bearing IS breaking loose, the mount can probably be welded. If the drum interior is enameled finish, the damage can be repaired with epoxy. If the drum is stainless steel, the weld area can be re-polished to original. Hope this helps!

Feb 16, 2010 | Maytag Neptune MDG5500AW Gas Dryer

3 Answers

Same problem


We just discovered the same problem. The drum is cracked at the seam in the very front of the drum. We are going to call tomorrow because I agree, this seems like a manufacturing defect to me. I'll post the outcome after we talk with Maytag.

Aug 31, 2009 | Maytag MDE9700AYW Neptune 174 Electric...

1 Answer

Neptune MDE5500AY dryer drum weld came apart


Take the drum and part to a collision shop and have them mig weld it. Grind down the weld to make it smooth, and paint it. Reassemble.

Jun 13, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Maytag Neptune gas dryer with cracked drum


Not sure what the cost of a new drum is, but yesterday I fixed one. I took a chance and bought one of these dryers with a crack for $70 on Craig's list. Not an easy job, but if your handy, know what your doing, and have the tools you can get the job done in about 3 hrs. Here's how:

Disconnect the dryer and move it to a space where you have plenty of room to work. Remove the drum belt from the motor, noting how the belt goes through the belt tentioner and motor. The drum comes out the front, once the front is removed. Be gentle and you'll have the drum out in less than 30 minutes. Be very careful with all wiring and connectors. Gently remove the felt edging at least 8 to 12 inches away from the crack. It is glued to the drum. Use some duct tape from the opposite side of the drum to hold it way from the crack. Next position the crack together as closely as you can, and hold it together with a set of vice-grips on the outermost edge. Using an ACETYLENE torch (not normal propane) and brass brazing rod with flux start near the inside/center of the drum and work your way out toward the edge. Take your time, use lots of heat, and make sure the brazing sticks. I rested my drum on a metal trash barrel so it was up in the air and I could braze it comfortably. Next find a piece of stainless steel. I used a hose clamp. Verify it's truly stainless by seeing if it sticks to a magnet. A stainless should just barely attach. Very few hose clams are truly stainless. You can also use a piece of old kitchen sink, or cut a piece off a stainless dog bowl, moulding, etc. I cut off the end on the hose clamp, and positioned the strap of the clamp on the outside of the drum, perpendicular to the crack about 1 inch in from the edge. I used a clamp to hold it in place. I then brazed each end of the hose clamp. Then remove the c-clamp, and do along the hose clamp to add strength to the area so it does not open up again. After your done, brazing, go back and take some time to really clean up the outside of the drum with a grinder. The drum rotates on rubber wheels which run along the outside of the drum. If you did this right the drum wheels will NOT pass over the hose clamp, but only pass over a small amount of brazing over the actual crack. This takes some skill to accomplish, but the brass brazing will never leave rust marks on the clothes. When I ran the dryer empty you could mildly hear a bump as the wheels passed over the brazing. However with a full load you don't even hear it at all. Got home with the dryer at 4:45, and had it done by 7:45. It may break again in 6 months some where else...but for now it works like a charm.

Feb 12, 2009 | Maytag Neptune MDE5500AY Electric Dryer

6 Answers

Maytag Dryer MDG9700AWW has split into the metal drum at the seam


I'd say take the 50% off offer. Dryer drums are very thin, and a weld would most likely still make a thump noise every time it passed the drum supports. (two thumps per revolution) I've seen this on other brands which use thin stainless steel drums. (I didn't look up your model to see if the drum was SS or powder coated metal, or galvanized, or whatever) It is not a real common thing, but certainly not unheard of. I'd say it was indeed a poor weld, but the manufacturer's generally won't help much once it makes it past the warranty period. Don't bother rating this, as anything but a FixYa lowers my rating. Thanks.

Dec 09, 2008 | Dryers

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