Question about HP Photosmart C5180 All-In-One InkJet Printer

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Yellow ink ran out, I replaced it with a brand new one, its still showing the ink out, I replaced it a second time with another brand new one from a different box, still showing ink out

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  • bryanvictor1 Jun 23, 2009

    im using genuine brand new cartridges

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  • Master
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Yes we have heard of this before. Are youy using genuine cartridges or refills or thirde party ones?
GENUINE ones are the only onbes it seems to want to accept, it has something to do with the ink density that is detected

Posted on Jun 23, 2009

  • dennis bullard Jun 23, 2009

    and now I am going to ask what might be a silly question but believ em it has happened,
    ARE YOU SURE THERE IS INK in the new cartridge, have you removed the tape that protects the ink hole and the breather hole on top ( usally a colored tape) I suppose you have changed cartridges before but I have to ask.
    Try shuitting down the PC and the printer PRINTER THEN PC THEN RESTART PRINTER THEN PC and see if it recogniseds the cartridge on the restart as having ink


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