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Laser troubleshooting Why is my brand new Lexmark CS410dn color laser printer printing business-sized envelopes incorrectly? I'm using Word 2007 & have it properly set for size 10 but the recipient address prints out near the left top corner while the return address is not there at all (i.e., it's apparently off the page). Is there an easy fix for this? I've been having trouble reaching Lexmark tech support & thought I'd try to troubleshoot it myself, but nothing I've done so far has helped resolve this problem.

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  • Bill Welch
    Bill Welch May 13, 2014

    The problem has been resolved, I finally reached Lexmark's laser printer tech support & the I gave the agent permission to remotely troubleshoot & fix this problem. She changed some settings & after that the envelopes printed perfectly. Thanks for listening.

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6 Suggested Answers

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Posted on Jan 02, 2017

Rain041304
  • 63 Answers

SOURCE: printing an envelope in cs3 on an epson stylus photo r1800

You can try using Microsoft word in printing on envelopes, it is easier. On my MS word>tools>letters and mailings>envelopes and labels>click on feed and use the fourth from the left option.
Load the envelope at the right side of the printer> the envelope flap should be on the left facing the printer.





Posted on Feb 15, 2008

  • 1 Answer

SOURCE: Cannot print odd-sized envelope with 4250 LJ

We are using standard size envelopes and the default used to be drawer one. Now if we have envelopes in the manual feed it wants to pull from there no matter what we select.

Posted on Aug 13, 2008

  • 3422 Answers

SOURCE: Printing envelopes

HI,

Try this one.Make sure the HP paper size setting needs to be "plain paper," not "automatic.

Posted on Aug 17, 2008

efs_perpends
  • 1996 Answers

SOURCE: Cannot print envelope on MX310


Note:

  • Be sure to set the printer driver setting properly. If you do not, the address will be printed in the wrong direction.

  • It may be required to change the paper size option to 'Envelope' in File Page Setup menu.
    Note:


Printer Driver Settings:

1Select Envelope in Media Type.

  1. Select the size for envelopes.

    * In Windows, select DL Env. or Comm. Env. #10 in Page Size.
  2. * In Macintosh, select DL Envelope or #10 Envelope in Paper Size.
  3. Select Landscape in Orientation.


Posted on Apr 10, 2009

  • 78 Answers

SOURCE: Printing small envelopes

In Word 2007, use the Mailing > Envelopes > Options section.

In 2003 I think it was under Tools > Envelopes & Mailings > Options.

There you'll be able to specify if the manual feed is top first or edge first, to the left, centered, or to the right, and how far over and down to place the address and return address.

After a few adjustment runs, it works great.

Posted on Jun 09, 2009

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Copied this from the specification on HP site.

It would appear not to take 5 x 7. It's the 7" is to small, 8.5 is the smallest.

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Jun 03, 2010 | Lexmark C543dn 26B0000 Workgroup Up to 21...

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LEXMARK X1240 WON'T PRINT ENVELOPES


I was so pissed off that so many on the web had this same problem that I spent many hours trying to get it to work. I am sure that this is not how it is designed to work but my envelopes got printed.First I went under File, Print, Properties to Page Set-up for envelope #10. I also ********** print colour images in black and white which someone else had suggested- although it might not be necessary. I selected quick print but normal should probably work too. I then closed out these two windows. Then under tools, I selected Letters and Mailing, then envelopes and labels, typed in the addresses, went under options and changed the feed from automatic to default tray, which automatically changes the feed method to the 4th one out of 6 which wasn't what I wanted but ignore it. Check off face up. Putting the envelope into the printer was bizarre- it has to be inserted very far into the printer until only 2-3 inches of the envelope stick above the horizontal surface of the printer. It must be inserted into the middle of the paper holder, until it is just 2-3 inches sticking up, and then slide it all the way over to the right where the printer indicates the envelope should be- nice and straight against the right margin. Do not use the movable paper holders that they suggest you swing over to the right to hold your envelope- or printing won't occur for some odd reason. Press O.K. on envelopes and labels and then press print. Good luck- it worked for me.

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1 Answer

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1 Answer

I have a Lexmark C510, how do I print a business envelope?


You can load up to 10 envelopes in the standard tray. Try a sample of any envelopes you are
considering using with the printer before buying large quantities. See Loading envelopes in the
standard tray
for instructions on loading envelopes.
When printing on envelopes:
To achieve the best possible print quality, use only high-quality envelopes that are designed
for use in laser printers.
Set the Paper Source in the Paper Menu based on the source you are using, set the Paper
Type to Envelope, and select the correct envelope size from the operator panel, the printer
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For best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. You can use up
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Use only new, undamaged envelopes.
For best performance and to minimize jams, do not use envelopes that:
Have excessive curl or twist.
Are stuck together or damaged in any way.
Contain windows, holes, perforations, cutouts or embossing.
Use metal clasps, string ties, or metal folding bars.
Have an interlocking design
Have postage stamps attached
Have any exposed adhesive when the flap is in the sealed or closed position
Have nicked edges or bent corners
Have rough, cockle, or laid finishes
Use envelopes that can withstand temperatures of 170°C (338°F) without sealing, excessive
curling, wrinkling, or releasing hazardous emissions. If you have any doubts about the
envelopes you are considering using, check with the envelope supplier.
Adjust the width guide to fit the width of the envelopes.
Load only one size of envelope at a time in the tray. Envelopes may only be loaded in the
standard tray. Load them with the flap down and the flap to the left of the tray.
A combination of high humidity (over 60%) and the high printing temperatures may seal the
envelopes.

Loading envelopes in the standard tray
The recommended stack height is 10 envelopes; however, in normal environments as many as 15
envelopes may be loaded. In high temperature or humidity environments, only seven envelopes
should be loaded.
1 Pull the standard tray completely out.
2 Squeeze the length guide tabs together as shown in step 2 on page 42. Slide the guide to
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3 Squeeze the width guide tabs as shown in step 3 on page 42. Slide the width guide to the
correct position for the size of envelope you are loading. Notice the size indicators on the
bottom left of the tray.
4 Push the envelope stack aid tabs toward each other. They snap into place.
5 Flex a stack of envelopes back and forth and then straighten the edges on a level surface.
Press down the corners to flatten them.
Fan the envelopes. This prevents the edges of the envelopes from sticking together and helps
them feed properly.
6 Load envelopes flap side down with the stamp area and flap on the right. The end of the envelope with the stamp area enters the printer first.

7 Insert the standard tray.

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