Question about HP Officejet 6310 All-In-One InkJet Printer

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I also have HP 6310xi all in one printer with power reset message

I have tried the instruction in the previous page, in fact, all the different options that were offered and I am still have problems.

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1. Please make sure that the power adapter is working properly. Also connect the unit to a different power outlet and verify.

If the issue persists, please perform the following steps:

Step 1: Power Reset:

1. Disconnect the unit from the computer. Verify that the unit is switched ‘on’. Unplug the power cord from the back of the unit.

2. Wait 30 seconds.


3. Plug-in only the ‘power cord’.

4. Repeat steps 2-4 two more times.

5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.

If the issue persists, perform the following steps:


1. Take the cartridges out of the unit. Unplug the power cord from the unit.

2. Press and hold # and 3 buttons together while plugging in the power cord back to the unit.

3. Turn on the unit and insert the cartridges.

This will solve the problem...

Posted on Jun 23, 2009

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