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I did not receive my TV Guide today - Computers & Internet

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Posted on Jul 12, 2014

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Yamaha HTR-5063 is connected with new LG smart TV with HDMI. Today no picture or sound on TV. How to fix it ?

First, you need to identify which box the problem is in. Does the TV work with other inputs? If not, problem in TV. If it does, then the problem is in the Yamaha.
Once you know where the problem is, you can proceed to fixing what's broken.

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Hi there, me name is Kimberly and I form part of the Social Media Department with DISH. It is my pleasure to help you today. Please reset the receiver by unplugging it from the wall for 10 seconds, plug it back, allow it to power back on by itself, allow it to acquire the signal and download the guide. If issue persists please email me at: with your account information for further assistance.

Kimberly Escobar
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Hi my name is Mike Houston a Social Media Representative at DISH and I am happy to help you today. Is the receiver plugged directly into the wall? If not, plug it in and allow the receiver to power up and acquire the signal and download the guide. If the issue still persist please e-mail me at; Michael.houston@dish with the phone number on the account to further assist you.

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My dish receiver DP311 often hangs at the "please

Hi acaraballo my name is Mike Houston a Social Media Representative at DISH and I am happy to help you today. I do see you have preformed a Hard Reset (unplugging it for 10 seconds), would you press the Menu button and select the numbers; 6-1-1 and select Check Switch and then Test. After all test complete, exit out of all menus and allow the receiver to reacquire the signal and download the program guide. If you have nay further questions please e-mail me at and I will assist you further.

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Have had dish for about 6 months with no problems today the remote stopped controling the receiver, it still wors ont he TV for volume and wwhat not but it wont change channels or pull up the guide. Looked...

It is possible that the remote simply needs to bere-addressed to your receiver. You can do this by pressing the 'System Info'button on your receiver (or access system info through the menu). Once thesystem info screen is pulled up, press the 'SAT' button on your remote once andthen press the 'Record' button. This should get your remote working with yourreceiver again.

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Hi taniabusby there seems to be a couple of issues here. Thefirst one seems the Software may be out of date, the current software as of 1/18/11is L6.73, L6.72 and L6.71. If you are running the current software then youwill need to run a Check Switch Test, this test will acquire the strongestsignal and will allow your guide to update fully. I will send a link to helpget your full guide to show.

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PVR9200T very slow to react to remote control

I have 5 customers machines doing the same. rang Humax today. They are working on the fix..and hope to have an OTA update at the end of the month....keep you fingers crossed eh?

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Hi, we have a Philips Plasma TV with receiver box, serial # FTR9965/17S. Recently we hooked a sound bar up to it. It still worked fine for a day, but the next day, the screen was black, the little light on...

If you have the owner's guide at home, shoot me the model number from the set itself; it should be shown on the guide.
If I can determine the nature of the 'receiver box,' perhaps I can suggest a work-around. I have a feeling that is a converter of some kind and it may be of a type not brand dependent; i.e., replaceable with another brand.
I'd really like to help you and gain some insight into this problem too.   

Jan 23, 2009 | Philips E-Box FTR9965 DTV Receiver

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