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The m51 is notorious for failure of the on-board charger. An easy check would be to plug an off board charger into the 3 prong female charging receptacle at the front of the joystick to see if you can bring the voltage up. You can test the on board charger with a voltmeter at the battery connections or charger joystick port with the charger plugged in. Hope this helps
the charger port is located under the front of the joystick. with the charger off plug the 3 pin connector into the charger port then turn the chrger on or plug it into the wall. You should see a red and a yellow light when the yellow light turns green the batteries are charged turn off the charger and remove the plug from the joystick See my tip on charging Hope this helps you
doug then you could have received a bad battery or you have a charger problem or a charger circuit problem. If the chair comes on then the wiring is ok. when you plug the charger in do you have a green light and a yellow light on the charger? (when fully charged the light goes from yellow to green indicating full charge) If when you plug the charger in and you have a red and green light then there is a problem with the charging citcuit. I would contact your provider where you got the chair to have them check it out for you Hope this helps
If both lights are on and both are flashing the charger is reading the battery as defective and the charger won't charge the battery. If the Red light (yellow if plastic is faded) is on and the green is flashing the charger is trying to charge the battery. If the battery won't charge replace it.
sounds like a charger inhibit problem. Whenever you charge your chair the charger inhibit shuts down the chair so it can't be moved while charging. If you are getting this then that function is not working. Lets try this if you know of someone who has a chair or scooter with an off-board charger see if you can borrow it. Plug the off-board charger into the charger port located under the front of the joystick (don't have the on-board charger plugged in) and then turn the charger on. turn the chair's power on and you hopefully will see the lights blinking again indicating a charger plugged in (charger inhibit) the lights on the charger should be red and yellow (yellow turning green when fully charged) If you still get the problem with the off-board charger then your problem is in the controller or power module and this requires a new one. If Medicare paid for your chair you can call Repair Xpress @ 1-877-81-3733 or Roadrunner Mobility @ 1-800-467-2668 to have them fix it for you and bill Medicare for most of the repair costs. Hope this helps you
Eduardo After using your chair and the battery level lights are down with yellow or red lights showing just plug the chair into the wall socket and let er rip. Now really after using your chair during the day and you are ready for bed just plug in the charger and let it charge over night. In the morning unplug the charger and you should be set for the day. If you don't use the chair everyday always put it up with a full charge and about once a week plug it in and let it charge overnight. Never leave the chair plugged in all the time and never leave it for more that 24 hours. The charger has two lights on it one red and one yellow or green that are hard to see because they are under the rear cover. When the chair is fully charged the yellow light turns green and you can unplug the charger and you should have a full charge. Hope this helps you
If you have an off-board charger that plugs into the joystick there are two lights on the charger one red(power on) and the other yellow (turns green when fully charged). Plug it into the chair and if the light is green then you have fully charged the batteries. Now if you have the on-board charger the charger meter on the rear of the chair will resd zero when fully charged. Hope this helps ya