Question about Bose SoundDock® (Black) Docking Station for Apple iPod

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Where do I get my SoundDock fixed?

Bose sounddock volume is possessed and randomly defaults to maximum volume at which point, if the system (remote or base unit) responds to volume adjustment, it reverts back to maximum as soon as it's left alone.

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  • 6 Answers

It could also be that the volume button has gotten stuck, misaligned and it needs to be seated back into the the right spot. If you feel comfortable in removing the bottom of the Dock connector held on by three screws, you could look and see if the volume button is stuck or maybe a little crooked. I don't believe that this is caused by a bad circuit board. If you have experienced any problems with the docking of iDevice, I would check out www.invebo.com and make sure to type in the www. For some reason it will not navigate to the website if omitted. They are an awesome company for Bose SoundDock DIY repairs or have them repair it for you. Check out the Bluetooth upgrade, if you have an iPod Touch or any device with Bluetooth, you don't have to dock the device anymore. So you have more control of what you're listening to. Anyway, I bet it's just the volume up button that is stuck, or something is stuck in the volume up bottom on the right side of dock connector. If that is not the case then INVEBO is the least expensive repair route, under 50 bucks., Bose will do an upgrade, switch out program, running you a total of around $164.00. You send them your unit, they send you a box for the return, then they send out a new unit.

Posted on Aug 29, 2014

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Posted on Jan 02, 2017

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SOURCE: No sound from Bose SoundDock

I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

Posted on Nov 24, 2009

  • 1 Answer

SOURCE: docking cradle in bose sounddock

Order Prod Number 041615 , Description: "279103-004 MOD ASSY CRADLE BLK SOUNDDOCK" from Bose spares. Costs £35. Undo the four philips screws in base, romove cover and replace whole cradle assembly. There is a circuit board attached to the main unit by a ribbon cable - you do not need to remove this cable you can instead can thread the circuit board through the old cradle. Then pull out the ribbon cable that connects the new assembly to the circuit board. Installation of new one n reverse. Protect from static by using wrist strap etc.

Posted on Dec 03, 2009

  • 1 Answer

SOURCE: Bose Sounddock problem

I had the same issue, it just stopped working today for no reason. Since it's out of Warranty and Bose charges too much to fix it, I took the bottom off, cleaned all the contacts, applied some dialectric silicone compound to the contacts, put it back together... and it works great!

Posted on Mar 10, 2010

  • 51 Answers

SOURCE: Bose Sounddock won't play iPod touch

You probably have a broken docking connector or bad power supply. Contact www.invebo.com to get a replacement board. It takes minutes to fit. They also sell the USB charge upgrade to enable you dock to charge the IPHONE on the Soundock original.

Posted on Aug 16, 2010

  • 17 Answers

SOURCE: Bose SoundDock will no longer

My guess is that the iPod connector in the Sounddock is loose or damaged. You can get a new connector and solder it on yourself (very difficult!) or you could get a replacement PCB at http://www.chargeconverter.com/store/index.php?route=product/category&path=37 which is quite easy to replace (see http://ridax.wordpress.com for description).

Posted on Feb 14, 2011

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Well, there really was nothing to it.
I let it dry out for the rest of the day and it went back to normal, thankfully.

:) Juliyana.

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