Hello, Stevemur -
Do you really mean the Ombudsman for Banking Services in South Africa? If so . . .
This is the home page for the Ombudsman for Banking Services:
http://www.obssa.co.za/
There you will see the Contact Us link near the top right of the page. Click or tap on that link.
It will bring you to a page with a form to complete to send an email.
If you have a complaint, in the left side bar of the Contact Us page, you will see a link: Lodge the Complaint Online. Click or tap that link.
If you have not already registered, you will have to do that first before reporting your complaint. Follow the on-screen instructions from there.
Best wishes.
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