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No disc or bad disc

Dvd player says bad disc. and won't play DVDs

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The eye might be scrached

Posted on Jun 23, 2009

  • jerry fitz Jun 23, 2009

    the eye might be scrached

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Dvd player won't work, says no disk


Greetings,

I do not have good news for either of you. These are notorious for having cheap lasers in them and their original purchase price usually makes a repair cost prohibitive. If you are having an intermittent problem where the disc will freeze - then play - then freeze - then play this is often the first indicator that the laser is failing. One easy way to confirm this is to play a compact disc in the player. CDs are easier for the player to read than DVDs are. If it plays CD and you continue to experience problems with DVDs this usually indicates a laser failing. Remember, when buying a consumer electronic product, the price of a thing usually reflects the quality of that thing.

As for cleaning discs; if a laser has enough residue built up on it to prevent the error correction system from overcoming it, then the microfine brushes on a cleaning disc will probably be ineffective at removing that build up. Cleaning discs are akin to the old VCR cleaning tapes, usually ineffective.

Sorry for the bad news,
Rob


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1 Answer

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Since the unit is under warranty, you can't touch anything without voiding the warranty. This problem could be as simple as a dirty lens. Bring the unit in for repair under warranty.
Dan

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Sd370e dvd player


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