Question about Brother DCP-7020 All-In-One Laser Printer
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Posted on Jan 02, 2017
There is most likely something on your scan glass that is blocking the scanner. Clean of both pieces of glass that are there when you flip open the ADF, or top cover. Try to copy again. If it is still there then there is either something on the scanner piece that moves back and forth to scan or one of your scan LEDs is burnt out and the scanner will have to be replaced.
Posted on Dec 17, 2008
I realise this is probably too late for you Janet and you will have bought a new drum unit by now or replaced the printer! The three lines appeared on my print-out from a new drum I installed and after investigation it transpired that there was some toner residue that had dried on the drum (from testing at manufacture stage probably) and reprinted three bold lines on a sheet of A4. The solution is to use a soft piece of cloth and rub the lines off the drum through the gap at the front of the drum unit. The drum can be rotated by turning the gear cog on the side, then once the reside has been removed from the drum and it is clean, the lines will have disappeared. I wouldn't use any solution on the drum, just gentle rubbing should suffice.
Posted on Aug 19, 2010
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