Question about Jenn-Air JCB2388G Side by Side Refrigerator

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I HAVE A JENN-AIRE--MODEL JCB2388GR AND THE REFIG DOES NOT GET VERY COLD. I DEFROST THE COILS ON THE FREEZER, TURNED IT BACK ON AND THE FREEZER GETS REAL COLD BUT THE OTHER HALF DOESNT GET COLD. THERMOS?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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mikedurland
  • 481 Answers

SOURCE: Re: Refrigator will not stay cold

defrost problems are caused by 3 things
bad: 1) defrost timer/ timer board 2) defrost heater (in freezer) or burnt wire going to the heater 3) bi-metal thermostat (round metal piece attached to the coils with     at least 2 wires going to it)
a good technician can test components without the machine running. all you need is a simple $5 meter any tech that gets angry, show him/her the door!

Posted on Jun 28, 2008

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whytfang
  • 170 Answers

SOURCE: Jenn-air side-by-side: freezer & frig cold on the bottom not top!

It sounds like 1 of 4 things...
1. It could be related to the evaporator becoming Iced over and when this happens it insulates the area iced over and the temp rises...this is caused from the defrost cycle not being activated...(Thermostat, or loose or broken wire)
2. There is a device called the thermistor which senses temp and Ice build up which will cause the unit to go into defrost...this could be bad.
3. The previous fixes may cost a little but not as much as the next which could be a restriction in the evaporator. This is serious and usually requires the replacement of the same...very pricey. Is there only 2 compartment or a pull out drawer for freezer foods..If so you could have an isolated problem in the upper freezer compartment which may be remedied without great cost

If your husband or yourself ..or a handy person can access the back of the freezer by removing the back panel I'm sure you will find either lots of Ice good..as far as cost to repair goes....or no Ice...bad...bad.. as far as cost to repair..the later falls in line with a restriction.
I hope I have helped....please rate me ...The Fang

Posted on Mar 27, 2009

kvhappliance
  • 218 Answers

SOURCE: Freezer not cold enough, refrigerator not cold

Hi,
This could be the defrost timer or the defrost heater coil... The evaporator coils are located at the back of the freezer compartment. To access you will need to remove all the racks and then there is a cover held on by a few screws at the back of freezer and under it you will see the coils... Do not beat bang or scrape them... Use a hair dryer or heat gun to melt ice or you could just use hot water . Put your model #.JCB2388GTB into searspartsdirect.com and they will show parts diagrams.
If I can help with anything else please let me know.

Posted on Apr 13, 2010

  • 13 Answers

SOURCE: I have a Jenn-Air side by side frig. The freezer

If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

Posted on Jun 03, 2010

  • 1796 Answers

SOURCE: I have a Jenn-Aire side-by-side

Hi!!

Check to see if the evaporator fan behind the freezer wall (remove wall) is running. If it isnt the air will not flow properly in the unit. Replace the fan motor and it will fix it.

Good Luck!!

Posted on Jul 29, 2010

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Why do freezer coils ice up on my Stainless Steel Whirlpool refrigerator (model GB2SHDXTS)?


On your model your cntrl board has a relay that can stick causing the compressor to always run even when the unit is turned off or in defrost. turn the fridge off, move the temp of the freezer to it's warmest setting and it should display a line in the freezer and fridge temp display. listen to hear if the compressor is running in back of the unit. if it is you need part number: 12868513

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Freezer not cold enough, refrigerator not cold enough. Turned off frig for a day and opened freezer (JCB 2388 GTBJ), - frost in freezer. Where are coils located so I can try to clean them? Defrost timer??


Hi,
This could be the defrost timer or the defrost heater coil... The evaporator coils are located at the back of the freezer compartment. To access you will need to remove all the racks and then there is a cover held on by a few screws at the back of freezer and under it you will see the coils... Do not beat bang or scrape them... Use a hair dryer or heat gun to melt ice or you could just use hot water . Put your model #.JCB2388GTB into searspartsdirect.com and they will show parts diagrams.
If I can help with anything else please let me know.

Apr 13, 2010 | Jenn-Air Refrigerators

1 Answer

I have a Jenn-Air side by side frig. The freezer side cools too cold, the frig side not enough. 2 weeks ago I took all the food out of freezer and noticed ice build up on back. I unplugged unit, let it...


If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

Jan 09, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jenn Air side by side refrigerator Model JCD2389GES is still making ice, food is still frozen on ice making side, but the refrigerator side is not cold, milk is souring rapidly and vegetables are turning...


Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

Dec 09, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

Re: Refrigator will not stay cold


defrost problems are caused by 3 things
bad: 1) defrost timer/ timer board 2) defrost heater (in freezer) or burnt wire going to the heater 3) bi-metal thermostat (round metal piece attached to the coils with     at least 2 wires going to it)
a good technician can test components without the machine running. all you need is a simple $5 meter any tech that gets angry, show him/her the door!

Jun 15, 2008 | Jenn-Air JCD2389G Side by Side...

7 Answers

Jenn Air JCD2389GTW Refrigerator problem


change the adaptive defrost board located in the upper right corner of refrig under the panel. remove panel by pulling on panel towards you from the finger holes in the rear. remove two 1/4 inch screws and two phillips screws. defrost manually with hair dryer behind panel in freezer.

Jan 19, 2008 | Jenn-Air JCD2389G Side by Side...

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