Question about Jenn-Air JCB2388G Side by Side Refrigerator
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Posted on Jan 02, 2017
defrost problems are caused by 3 things
bad: 1) defrost timer/ timer board 2) defrost heater (in freezer) or burnt wire going to the heater 3) bi-metal thermostat (round metal piece attached to the coils with at least 2 wires going to it)
a good technician can test components without the machine running. all you need is a simple $5 meter any tech that gets angry, show him/her the door!
Posted on Jun 28, 2008
It sounds like 1 of 4 things...
1. It could be related to the evaporator becoming Iced over and when this happens it insulates the area iced over and the temp rises...this is caused from the defrost cycle not being activated...(Thermostat, or loose or broken wire)
2. There is a device called the thermistor which senses temp and Ice build up which will cause the unit to go into defrost...this could be bad.
3. The previous fixes may cost a little but not as much as the next which could be a restriction in the evaporator. This is serious and usually requires the replacement of the same...very pricey. Is there only 2 compartment or a pull out drawer for freezer foods..If so you could have an isolated problem in the upper freezer compartment which may be remedied without great cost
If your husband or yourself ..or a handy person can access the back of the freezer by removing the back panel I'm sure you will find either lots of Ice good..as far as cost to repair goes....or no Ice...bad...bad.. as far as cost to repair..the later falls in line with a restriction.
I hope I have helped....please rate me ...The Fang
Posted on Mar 27, 2009
This could be the defrost timer or the defrost heater coil... The evaporator coils are located at the back of the freezer compartment. To access you will need to remove all the racks and then there is a cover held on by a few screws at the back of freezer and under it you will see the coils... Do not beat bang or scrape them... Use a hair dryer or heat gun to melt ice or you could just use hot water . Put your model #.JCB2388GTB into searspartsdirect.com and they will show parts diagrams.
If I can help with anything else please let me know.
Posted on Apr 13, 2010
If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.
Posted on Jun 03, 2010
SOURCE: I have a Jenn-Aire side-by-side
Check to see if the evaporator fan behind the freezer wall (remove wall) is running. If it isnt the air will not flow properly in the unit. Replace the fan motor and it will fix it.
Posted on Jul 29, 2010
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