Question about Dyson DC28 Animal Bagless Upright Vacuum

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Where is hose release tab on dyson dc28 - Dyson DC28 Animal Bagless Upright Vacuum

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

chrispurs1
  • 372 Answers

SOURCE: Changing the main hose on a Dyson DC15 Animal

Hi Bob.

If you look carefully where hose & elbow jount enter machine you will see a slot.
Rotate elbow so that lug on elbow aligns with slot & pull off.

http://dysonmanuals.llc.nu

Posted on Jan 14, 2009

  • 153 Answers

SOURCE: how to release the hose from the dyson dc07 vacum cleaner?

look care fully around the handle

Posted on Jul 22, 2009

SOURCE: This is embarassing, but I have just looked at the

Hi the wand release button is located directly above the the Cylinder release button. The wand release button looks like the picture below. In order to releease the wand you must firstly make sure the Electrical cable is not wrapped up for storage. So unwrap the electrical cable. then find the item as in the picture. Press this button in and at the same time lift the wand. This will realease the wand from the spine of the Dyson. dumfriesdon.jpg

Posted on Nov 12, 2010

  • 1 Answer

SOURCE: Hi. I have a Dyson

I think I figured this out. If the hose gets twisted too many times while being used, the pole has a hard time going in and out for removal. (Kind of like how old phone cords got all twisted up after use for a while) To get it out, lift the pole out as far as you can then tug on the hose pulling it down & out ways until you can work the pole all the way up to get it out. Once out, detach the hose from the wand and turn it a few time (I had to go counter clockwise) to un twist the hose a little. Seemed to fix this problem for me.

Posted on Aug 09, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: When I try to release the handle on my Dyson DC28

    Hi there,

    I'm sorry to hear you're having difficulties with your DC28. The cleaner should recline easily into the vacuuming position when one foot is placed on the cleaner head, and the handle is lowered. If it's not doing this, check the clear u-bend at the rear of the machine for obstructions. For guidance on doing this, please see the link to our Support page below:

    http://www.dyson.com/support/help.asp?article=1236&product=DC28-ANIMAL

    After removing any blockages from the u-bend, stand the cleaner upright, and try reclining it again. It might be worth using a little more force than usual, in case the upright lock mechanism has jammed. If this doesn't help, or if you're reluctant to try this, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Sep 05, 2011

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    1 Answer

    No suction when I release the wand


    Hi there, it's Jack at Dyson.

    If your DC28 doesn't seem to have suction through the hose, it's likely you have a blockage in the hose, wand or airway. To check for this, please follow the steps shown in our online Support guide:

    http://www.dyson.com/support/dc28/dc28-animal/diagnosis-root-menu/dc28filterwashvid/wand-suction-dc28

    This should resolve the issue, but if you need further help after giving this a try we're on hand to offer advice. Just give us a call 1-866-693-9766 (US), or 1-877-397-6622 (CA). If a repair or replacement part is needed, we can also confirm if this is covered under our 5-year warranty.

    Oct 12, 2014 | Dyson Dc28 Animal Airmuscle Vacuum 00247

    1 Answer

    Long and short tubing


    Hi Sharon, it's Jack at Dyson.

    To replace the internal hose (the short section of flexible hose underneath the cleaner head), please follow the steps shown in the video above. The internal hose has a push-fit connection at both ends - please make sure it's pushed firmly into place.

    To replace the main hose at the rear of the machine, please take a look at our Support guide: http://www.dyson.com/support/dc28/dc28-animal/diagnosis-root-menu/dc28filterwashvid/wand-suction-dc28/wand-from-hose-dc28/hose-suction-dc28/redirect-to-check-the-hose-dc28/check-the-hose-dc28

    If you remove the clear bin and cyclone pack from the machine as if you were about to empty it, you should see the hose release tab to disengage the hose from the machine.

    I hope this helps, but if you need any further guidance please email askdysonUS@dyson.com, and one of our experts will be in touch as soon as possible.

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Nov 07, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

    1 Answer

    There is a clog in the bottom hose how can i get to it? I have the DC28


    Hi there, it's Jack at Dyson.

    If the internal hose in your DC28 is blocked, you can remove the hose as shown in the video below. The hose has a push-fit design at each end, and should disconnect when you grip the plastic cuffs and pull with a firm, constant force. Once the hose is removed it should be easy to remove the blockage using the eraser end of a pencil or something similar. Please take care not to damage the hose as you do so.

    You might also find our online Support guide useful in clearing the blockage: http://content.dyson.com/support/help.asp?article=1231&product=DC28-ANIMAL

    I hope this helps. If you'd like any further guidance from our experts, please email us at askdysonUS@dyson.com, and we'll be in touch as soon as possible.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Mar 14, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

    1 Answer

    Suction only coming through the wand when its replaced its not switching back to the upright. I have a dyson DC28 animal


    Hi there, it's Jack at Dyson.

    I'm sorry to hear your DC28 doesn't seem to be working correctly. It sounds as though the change-over valve may be jammed - this diverts the suction to the hose when you remove the wand, and back to the cleaner head when you replace the wand on your machine.

    You may find a blockage is jamming the valve - you can check for this using our online Support guide:

    http://content.dyson.com/support/help.asp?article=1236&product=DC28-ANIMAL

    If you can't find any obstructions, please get in touch with us directly as we'd appreciate the opportunity to provide further assistance. If you email us at askdysonUS@dyson.com, we'll be in touch as soon as possible.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Nov 29, 2012 | Dyson DC28 Animal Bagless Upright Vacuum

    1 Answer

    I can pull the wand out on the DC28, but I can't find a button to release the wand to go back into the hose. I use a screw driver to push the lock in surley this isn't the only way?


    Hi there,

    The wand on your Dyson is designed to retract into the hose automatically when you replace it on the cleaner's main body. You can see how to do this in the user guide supplied with your cleaner. In case you don't have this to hand, here's an online copy:

    http://media.dyson.com/downloads/US/floorcare/Manuals/dc28_opmanual_usa.pdf

    You do not need to use any additional tools to retract the wand.

    If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Aug 19, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

    1 Answer

    How do you disengage the wand, it is stuck? Can not pull it out.


    Hi there,

    Sorry to hear you're having difficulties with your DC28. If you're having trouble removing the wand, the hose may have been twisted the last time you replaced the wand on the cleaner after use. To release it, try following these simple steps:
    • Pull up the wand as far as it will go
    • With the rear of the cleaner facing you, follow the hose down to its base, then stretch the loose section of hose away from the cleaner
    • Pull the hose release tab to detach the base of the hose from the cleaner
    • Allow the hose to untwist itself
    • Reattach the hose to the cleaner
    You should find that by detaching the hose and allowing it to straighten itself, the wand is able to move freely. However, if you're unable to do this, please get in touch with us directly so we can help you further. You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com. One of our experts will be happy to provide the assistance you need.

    Kind regards,

    Jack
    Dyson Customer Service

    Jul 27, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

    1 Answer

    How do i get the flexible hose to unattach so I can use the flat out head and upholstery cleaner attachments


    Hi there,

    For advice on using the hose and dusting tools on your DC28, you might find it helpful to refer to the user guide supplied with your machine. In case you don't have yours to hand, here's an online copy:

    http://media.dyson.com/downloads/US/floorcare/Manuals/dc28_opmanual_usa.pdf

    The Support section of www.dyson.com also features this step-by-step illustrated guide demonstrating how to access the hose and use the dusting tools, which might be useful to you:

    http://www.dyson.com/support/help.asp?article=1255&product=DC28-ANIMAL

    If you have any further questions about using or maintaining your DC28, please get in touch with us directly - you can call free on 1866MYDYSON, or email askdysonUS@dyson.com. One of our experts will be happy to answer your queries.

    Kind regards,

    Jack
    Dyson Customer Service

    Jul 26, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

    1 Answer

    I have a Dyson Animal DC28 and the wand won't pull out. This has just happened out of the blue - I was using it with no trouble up to now. I pull up and it just gets stuck. Any help would be...


    Hi there,

    I'm sorry to hear you're having difficulties with your DC28 Animal. From what you've described, it sounds as though the hose may have been twisted the last time you replaced the wand on the machine. This is easy to resolve by following these steps:
    • Extend the wand upwards as far as possible
    • With the rear of the cleaner facing you, follow the hose down to where it attaches to the cleaner
    • Whilst stretching the loose section of hose away from the cleaner, pull the hose release tab to detach the base of the hose from the cleaner
    • Allow the hose to untwist itself
    You should now be able to pull the wand out to it's fullest extent, removing it from the cleaner. Once you've done this, simply reattach the lower end of the hose to the cleaner.

    If you have any further questions, or if you'd prefer someone to talk you through this process, you can call us free on 1866MYDYSON.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Jun 27, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

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