Beside the volume knob there is writing that should say "auto vol" and a control that look like a speaker fader control. That turns the sensitivity up or down. Or, if you have a Driver information center, hit menu and arrow right until you see auto volume and turn it "off" Without knowing the exact model # of your radio, that's about the best answer I can give.If that doesn't work, call the cadi parts dept, give them the last 6 numbers of your vehicle id number and they can get the exact model # of your radio to you. If you post another comment I can find the Pdf on your radio and get the exact answer for you. Hope this helps
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