Question about Ecoquest Breeze AT Living Air Purifier

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I have eco tech flair unit and one of the glass plates broke can I order a new plate?

Posted by Anonymous on


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  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Posted on Jan 02, 2017

  • 368 Answers

SOURCE: How do you clean the ozone plates? By using household products.

Hi lawrsports,

I generally use household ammonia and an old toothbrush, rinsing thouroughly in clean water, and drying them thoroughly. And I do mean _thoroughly_, as-in bone-dry, use a hair dryer if in-doubt.

Putting anything wet, or even damp into a high-voltage environment is contra-indicated.

If I can be of further assistance, let me know. If this solves the issue, please rate it accordingly.

Thanks in-advance for using,


Posted on Jan 14, 2009

  • 80 Answers

SOURCE: Flair sparking

Contact They will be glad to help you.

Posted on Apr 15, 2009

  • 520 Answers

SOURCE: I have the same thing so ordered new ozone plate,

try soaking the plate for a few minutes in ammonia will bring these back to life

Posted on Jul 03, 2009

  • 19 Answers

SOURCE: my flair works o.k. except the santinizer doesen't

If the plates have arced through, it could have also fried the high voltage transformer board. The high voltage board sits between the fan and the ozone assembly on the bottom of the unit. If the little orange light that is illuminated when the sanatizer is operational, is not illuminated, it is a problem with the high voltage board. The light feeds directly from the high voltage circuit board.

High humidity, and/or cleaning out the screen filter with water and not drying it completely before re-assembling the unit can cause problems with the high voltage transformer circuit since it is exposed to the air flowing through the unit.

If you do decide to take it apart, make sure it is unplugged and un-powered before you work with the high voltage. High voltages are hazardous to our health =)

Posted on Aug 21, 2009

  • 74 Answers

SOURCE: i just replaced the ozone

Hopefully, this is a very simple fix!
1) On the front of the machine, in between the manual controls on the right side, there is a tiny button that says "reset." While the machine is running, push that button. Then turn the machine OFF completely and leave it for a minute or two. Reactivate the machine, and the "new plate" message should disappear. This is most often the problem.
2) If it still doesn't disappear, it may mean that the plate is probably not inserted correctly. Unplug the machine. Remove the back guard and screen. Make sure the plate is fully inserted in the little grooves, both top and bottom, and that the pressure fingers are pressing firmly on the screen portion on both sides. Reassemble the machine and the problem should be resolved.
3) Last possiblity, if #2 doesn't work: The plate may be broken or corrupted in some way. Inspect it carefully for any cracks, broken screen, loose mucilage, discoloration, scorching, etc. If you find anything wrong, it must be replaced by a new one. If nothing looks broken, wash it in 1:1 solution of PLAIN ammonia/water, scrub with soft toothbrush or veggie brush, rinse well, blow dry. DO NOT USE any cloth or paper to dry it! Avoid touching the screen with fingers. Reinsert and try the machine.
4) If the readout still does not respond and change, you'll need help from Vollara (EcoQuest new name) customer service 800-989-2299.

Posted on Feb 13, 2011

Testimonial: "sorry i tried what u said i even replaced a new plate with a new plate and made sure i didnt touch the plate also replaced new bulb ."

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Related Questions:

1 Answer

Cleaning inside of system

Call (336) 499-2505 and they will email you cleaning instructions for free. Tell them you were on

Jul 16, 2012 | Ecoquest Flair Air Purifier

2 Answers

My Flair smells like it is burning and the plates are making a loud sparking sound

What's burning is probably your high voltage transformer. When your glass plates get a crack in them, they will spark. You probably have a burned out high voltage transformer. That's what produces the ozone. Helpful hint...........the high voltage transformer is also the one used in bug zappers

May 01, 2010 | Ecoquest Flair Air Purifier

2 Answers

My flair works o.k. except the santinizer doesen't work. I have one ozone plates that is broke on the corner of the plates and there is a black line running through it. Could this be the problem?

The ozone plate will not cause the sanitizer button to not work but it may have caused the button to short out. The sanitizer switch probably needs to be replaced. The plate definitely needs replacing, when there is a crack in the plate it causes an electrical arc which is burning the black line onto the plate. Please remove and throw away that plate.

Jun 07, 2009 | Ecoquest Flair Air Purifier

1 Answer

Flair sparking

Contact They will be glad to help you.

Apr 09, 2009 | Ecoquest Flair Air Purifier

1 Answer

Please Help Need To Glean Glass/Mesh Insert Plates

Contact They will be glad to help you.

Apr 08, 2009 | Ecoquest Flair Air Purifier

1 Answer

Only one plate inside, it's glass edges are broken or deteriorate

I haven't seen an older Flair that I know of. There will be as many slots for plates as are required. The filter is definitely washable. Use an enzyme cleaner and rinse with hot water. The fan motor should be oiled every month or two. It should cost less than $100 to get it running in top shape.

Feb 08, 2009 | Ecoquest Flair Air Purifier

1 Answer


You got new plates they offer no support by phone? Could be some kind of dirt or contamination, the transformer could be shorting or sparking, write me at or look me up on, it may be worth mailing to me and let me estimate repairs,

Nov 11, 2008 | Ecoquest Flair Air Purifier

1 Answer


You need to order two ceramic plates and a lint filter. The lint filter is the one that goes on the back. The two glass plates are what ionizes the air. They do not make them from glass anymore. You will need to go to the ecoquest website nd order the parts. It will run you right about $75. Ecoquest bought Flair out a few years ago. Hope it helps.

Jul 24, 2008 | Ecoquest Flair Air Purifier

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