Question about Jackson JP-24B Built-in Dishwasher

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JACKSON commercial diswasher JP24B leaks water at the seal

Model JP24B/JP24BE has the pump and the motor attached together and it appears I cannot take the motor apart from the pump and therefore I cannot fix/replace the seal

Is it true that the pump and motor (to run the pump) is attached as a whole unit, and I must buy the new unit and I cannot fix the seal water leaking at all ?

Do you know what is Jackson Comercial dishwasher phone number and address so I could order part from them? Thank You in advance.

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Hi,

The best solution would be to contact their support team.

swiftsolutions@jacksonmsc.com


The mailing address, phone and fax number is :-


Mailing Address:
Jackson MSC LLC
P.O. Box 1060
Barbourville , KY 40906
Phone:
800-736-8144
Fax:
606-523-1799

However, in order to request for parts, you need to contact :-

Service 888-800-5672
THAT WOULD BE THE BEST OPTION.

Unless email them for parts at :-

customerservice@jacksonmsc.com

For technical support besides the first email, you can also send them an email at :-

techsupport@jacksonmsc.com

There are so many web options. However i would advise you to contact Jackson
directly.

Thanks for using "Fixya".

Posted on Jun 23, 2009

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Posted on Jan 02, 2017

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Note… If the main motor of your dishwasher is mounted vertically, beneath the center bottom of the dishwasher, the following instructions probably apply to you. But if your motor is mounted horizontally, the pump isn't serviceable--you need to replace the entire pump and motor assembly.

The main tub seal is beneath the drain impeller. It prevents the water in the dishwasher from leaking out near the shaft of the motor. To get to the seal, which is inside the dishwasher, remove the:

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Then pry the seal out of its housing and replace it.


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Hoses
Behind the lower access panel on your dishwasher are several rubber or plastic hoses. If the leak appears at a connection, try a new clamp. If that doesn't work, replace the hose.
thanks for using FixYa

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