Question about KitchenAid Food Mixers
Correction model K5-A. MIxer stopped mixing.
There are a number of things to consider:
The round ceramic resistor is bad.
One or both brushes are worn out.
The armature and/or stator windings are bad.
A wire connection is no longer connected.
The on-off switch is bad.
The control board has a fault.
Finding many replacement parts for for a K5-A is difficult but not impossible. The folks at WACEM may be able to help.
If you join WACEM (We Actually Collect Electric Mixers), you can find (under Files) the K5-A original service manual.
If the motor is working but the beater does not go round, it is most likely that the sacrificial worm follower gear has given out. These gears are essentially unchanged to the present day and are readily available. The Service Manual shows how to change it.
Posted on May 14, 2015
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Posted on Jan 02, 2017
SOURCE: KITCHENAID K5-A STANDUP MIXER
Hi. For a manual that supports your K5 mixer, goto www.mendingshed.com look for their Kitchenaid Service Manual. Download these files, they are very thorough and helpful.
If this solution has assisted you, please rate it. Good luck! ricardok45.
Posted on Mar 24, 2009
Hi . Chevron FM ALC EP-2 grease is what you need for the lubricant. This has a Mineral Oil base, allowing for it to, at some time, drip into whatever it is that you mix without concern for your health. From what I can, tell this is the only thing that needs to be done. Clean out as much of the old grease as possible.
Goto www.mendingshed.com and download for free a Kitchenaid Service Manual that will cover your mixer.
If this solution has assisted you, please rate it. Good luck! ricardok45
Posted on Mar 25, 2009
SOURCE: Kitchenaid Mixer will not lock
This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.
If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.
Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.
Hope this helps!
Posted on Jul 08, 2009
Hi MJANKOW520. I?m going to assume your KA mixer is a ?Tilt-Head? mixer. You don?t say specifically. Based on your description of the symptoms you mixer exhibits, I would say that your head locking mechanism (or a component) of it is either broken, worn or loosened due to normal wear and tear and need to be readjusted (or repaired) for it to keep your mixer head stationery. The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, try K45SSW, and select the file listed under Parts List (check to see it this matches your mixer model). This parts list manual provides an exploded view for the disassembly and reassembly of your mixer, along with all the part name and numbers. Turn to page3, titled: Base and Pedestal Unit. You?ll want to focus on Illus. #9, Link & Lever Latch assembly, which locks the mixer head to the pedestal when run your mixer. Check to see if something is just loose, exceedingly worn or broken. If something has broken, you can order replacement parts and install yourself. As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping. Once apart you can check for any other unseemly wear and tear on other mixer components. It can be messy but quite gratifying to diagnose and repair your mixer yourself. Finally, here's a link to an excellent site that details the disassembly and replacement of a mixer's grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.html If you feel this is beyond your capabilities and would be too difficult to do yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop. Good luck. I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln
Posted on Dec 02, 2009
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Customer Service Information
Before Calling for Assistance
Please read before calling:
• The mixer may warm up during
use. Under heavy loads with
extended mixing time periods, the
top of the unit may feel warm to
the touch. This is normal.
• The mixer may emit an odor,
especially when new. This is
common with electric motors.
• If the flat beater hits the bowl,
stop the mixer. See page 10 for
If your mixer should
malfunction or fail to operate,
please check the following:
• Is the mixer plugged in?
• Is the fuse in the circuit to the
mixer in working order? If you
have a circuit breaker box, be
sure the circuit is closed.
• Turn the mixer off for 10 to 15
seconds, then turn the mixer
• If the problem is not due to one of
the items mentioned above, see
Customer Service Information.
• DO NOT return the mixer to the
retailer as they do not provide
If you have a question about your mixer, call our toll-free customer service
number. Before calling, please note the model, type, and series numbers
and fill in that information below. These numbers can be found on the
bottom of your mixer. This information will help us answer your question
much more quickly.
MODEL:___________________ TYPE :___________________ SERIES: __________________
CUSTOMER SERVICE NUMBERS
In the U.S. 1-800-851-8900
In Canada 1-800-267-2826
KEEP THESE NUMBERS FOR FUTURE REFERENCE
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