Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Fridge and freezer do not get cold but unit has power

Unit just stopped cooling but all lights, etc are on

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  • info93111 Jun 23, 2009

    Thanks. the condenser coil was dirty so I cleaned it. The compressor is hot, so I will leave it unplugged overnight and try it again in the morning. Thanks for your help!

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Check the freezer fan to ensure it is operating. If it is and there is at least air movement, maybe cool, but not cold, first thing to check is the condenser coil located either at the rear bottom or front bottom. Make sure it is clean. Dust/dirt can clog the condenser preventing the unit from rejecting the heat. Same as with your central a/c. If the condenser gets dirty/plugged, your a/c will stop cooling. Other possiblity is the compressor is not operating. You should be able to hear it operating, will sound like a low hum with slight vibration. In the event the compressor is not operating, unplug the refrigerator, gently place your hand on the compressor, (it will be found in the rear bottom) to determine if it is warm, hot, etc. If it is hot, leave the refrigerator unplugged for 10-12 hours to cool. There is a thermal overload within the compressor to shut it down in the event of overheating. While the refrigerator is unplugged to cool, make sure the condenser is clean. Most causes of compressor overheating are related to a plugged/dirty condenser. Let me know if this helps.
Richard

Posted on Jun 23, 2009

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Sea Breeze
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SOURCE: freezer and fridge not cold, but unit has power

If your model is the PSS26MRSS and not cooling we need to unplug and examine the control board on the back of refrigerator. It is located behind a panel cover on back with sheet metal screws holding the cover in place. Check both sides for burn marks or signs of heat or loose solder connections..Sea Breeze

Posted on Jun 23, 2009

SOURCE: freezer & refrig not cold

change the filter. to do this recover the freon(gas), remove the filter , replace it by new one; do the vacuum and then charge again. Work must be done by a certified technician. do that at your own risk

Posted on Aug 30, 2009

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