Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer and fridge not cold, but unit has power

Both the fridge and the freezer do not get cold, but the unit has power, all of the lights are on, etc.

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  • Mark Nichols May 11, 2010

    hmm any frost in the back of the freezer? do you hear the fans running? compressor running? give me alittle more detail please

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  • GE Master
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If your model is the PSS26MRSS and not cooling we need to unplug and examine the control board on the back of refrigerator. It is located behind a panel cover on back with sheet metal screws holding the cover in place. Check both sides for burn marks or signs of heat or loose solder connections..Sea Breeze

Posted on Jun 23, 2009

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1 Answer

Freezer is not getting cold not sure if it is stuck in defrost mode


Freezer not getting cold, then defrost problem is rare, it can be compressor issue.If freezer getting cold but fridge not getting cold, then yes it can be defrost problem. The procedure of this unit is as follows: --- The compressor starts then it cools the freezer section. When the freezer reaches its cooling level the defrost cycle starts functioning. In this cycle the fan in the freezer section starts running and the cool air in the freezer section is passed to the fridge section and the fridge section gets cold. The air from freezer to refrigerator passes from the section, in that section the damper is located.---------- But in your problem, you mentioned, in that freezer section is not stating cooling.So the compressor can be the issue.But still try reset procedure and see, if that is helping. Try manual defrost reset procedure: ---- First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. If still the same problem, then the compressor has to be inspected.

you can get the required parts from online sites like:---

www.repairclinic.com or from searspartsdirect online site.---------This will help.Thanks.Helpmech.

Apr 25, 2011 | Refrigerators

1 Answer

Fridge not working but freezer is ok fridge light works


There is probably an ice build up between the two sides of the appliance. There may also be a problem with the damper unit which controls the cold air coming from the freezer side to the fridge. The fridge is controlled by the freezer. Dependant on appliance. The door opens and closes letting the cold air go into the fridge and when the fridge is cold enough the door will close agin. This is not something that you will see happening it is normally concealed behing a diffuser.

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1 Answer

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I turned the fridge and freezer off using the circular dials, I then turned the unit off at the mains. Left it for a few minutes and then turned the power back on. I then turned the circular dials to "max" and then depressed the super cool and super freeze buttons to turn this facility on. This time they came on normally (not flashing) and no alarm sounded. The fridge and freezer then started to get cold. Once the unit had been running for several hours I then turned the dials to the 3/4 mark and depressed the super cool and super freeze buttons again to turn them off. Over night the fridge and the freezer appear to be working properly so I hope that my problem is solved. Maybe the unit just needed to "settle" before being switched on?

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1 Answer

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Probably excessive ice in the condensor. Likely defrost thermostat or defrost heater problem.

What happens is excessive ice keeps airflow from the refrigerator part of the unit.

Jul 08, 2009 | Refrigerators

1 Answer

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try checking the fan in the freezer at the top which pushes the coldness over to the freezer

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This is a Sub Zero and many technicians do not realize that these units most all run on 2 separate systems. 2 cold controls 2 compressors 2 evaporators. They share a condenser and condenser fan motor. What you are describing is most likely a bad cold control. It is pretty common for these to get some age and go bad. If you are very savvy with repairs yourself then if you access the compressor area and feel that the compressor on the right is cool and the compressor on the left is warm then you know that the ref. compressor has not been running. UNPLUG THE UNIT OR CUT THE BREAKER OFF. Remove the shelving from the fresh food section and the cover to the lights and the panel below the lights and lean the back panel forward to access the cold control. You will see 3 wires to the cold control. The green wire is the ground wire of corse. Unplug the other 2 wires remembering their location on the control unit. Take a jumper wire and jump these 2 wires. If when you power the unit up the right side compressor comes on then you know that your fresh food cold control is bad. Replace fresh food cold control.

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1 Answer

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Re. Zanussi ZK87/46EFS Fridge Freezer

The same symptom occurred in our fridge freezer. The fridge compartment warmed up whilst the freezer compartment continued to keep temperature.

The cause of our problem was diagnosed as a frozen sensor that controls a flap, that controls the flow of cold air from the freezer compartment up into the fridge compartment. We were advised to power off the fridge freezer (removing all food and trays from the freezer unit first), and to leave it to defrost for 24hrs. We needed to place a few towels on the floor of the freezer compartment to soak up the melt water. After 24hrs we followed the power up instructions in the manual (versions are available online if you have lost yours). Within a few minutes it was obvious that the fridge compartment was being cooled – Problem solved :)

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