Question about Hoover Nano Cyclonic Compact Bagless Upright Vacuum, UH20020/W

1 Answer

No dirt in cup and the red thing does not turn

It sounds like its picking up dirt but no dirt in the cup and I have cleaning the hose but still nothing any idea's oh and the belt is not broken

Posted by Anonymous on

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1 Answer

  • Official Brand Answer
  • 155 Answers

Hello! It sounds like your vacuum has lost suction. This is caused by either a clog or a filter that needs to be cleaned or replaced. Please try these brief trouble-shooting steps.

1. Remove the dirt cup. Twist off the dirt cup lid.
2. Remove the filter cartridge from dirt cup.
3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum.
4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry.
5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry.
6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly.
7. Remove the hose from both ends. Use a broom stick to loosen and remove any clogs from the main hose.
8. Remove the bottom plate and the brushes as instructed in the owner's manual. Use a wooden spoon or something similar to gently break up and remove any clogs from the lower hose.

If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020.

Exhaust Foam Filter
Primary Filter

Hope this was helpful!

Posted on Nov 12, 2014

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Posted on Jan 02, 2017

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SOURCE: Hoover Windtunnel spits dirt back out the back

Your problem sounds to be an obstruction in the foot (lower body) of the windrummel. Most all windtunnel's have a second cavity for suction to go over the top of the roller. When you remove the bottom plate, next remobe the belt and roller, under the roller will be a removable cavity, take it out. remove the dirt and clean out any debris. also check the suction path connecting hose. if your belt has not been changed in the last 12 months, I would recommend changing that as well.

Posted on Jan 17, 2009

jumptrout51
  • 3361 Answers

SOURCE: my self-propelled windtunnel bagless hoover does not pick up.

Remove the dirt cup.
Remove the filter screwed in at the top of the dirt cup opening.
Remove the hepa filters on the side of the machine.
Clean all filters and re-install them.

Posted on Feb 21, 2009

  • 5 Answers

SOURCE: remove plastic shield and access to dirt cup orange filter

I used a table knife in the very front of the brush area, there is an angled chanel. the inner piece of plastic with the roller assy just fellout once all of the screws were removed. I also just wash out the orange funnel piece after vaccuming every 2 months or so.

Posted on Jun 18, 2009

  • 1 Answer

SOURCE: Hoover Mach 3 (Fusion): Dirt Will not enter dirt cup

The dirt in my vacuum keeps getting stuck into the hose and dosent reach the chamber, its a constant problem even if i clean out the clog!!

Posted on Sep 02, 2009

  • 1 Answer

SOURCE: hoover windtunnel dirt finder light stays red

I'm not sure about a 3 month old vac, I'd probably go the warranty route. However, for the older vacs thy start getting false positives. The sensor is simply a microphone hooked to a computer chip detecting sounds of dirt entering the bag.
To rig it to start working, you'll need to remove the tool accessory tray and elbow that enters the back of the vac, and attached to the bag. This will reveal the microphone at the elbow, and wire that runs into the bottom area of the vac. When on, a large amount of air comes from the bottom screw and area where the wires enter. My fix was to clean up the microphone contact points a little bit with a screwdriver, and then leave the vac running while putting in dampering in the hole at the bottom, and around the back of the elbow. Cotton balls and electrical tape at the bottom hole, and napkins around the outside of the elbow (wedged between the back of the vac assembly and elbow did the trick). The schematic for the vac is here: http<colon>//www<dot>vacsrus<dot>com/CartGenie/pg_U6485900<dot>asp
Look for micrphone.

Posted on Jun 27, 2010

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1 Answer

Hoover troubleshooting


Hello! The umbrella tube is a stationary part, it does not rotate. The dirt that enters in the dirt cup spins around the umbrella tube. If no dirt is entering into the dirt cup this can mean there is a blockage either in your hoses and/or your filters. Try these quick trouble shooting steps below.

1. Remove the dirt cup canister from the vacuum. Twist off the dirt cup lid.
2. Remove the primary foam filter. Hold filter under running water until water runs clear. Allow 24 hours to air dry. If the filter is really dirty it may need to be replaced.
3. Slide the Hepa filter out. Tap the filter against the trash can until dirt stops falling. Replace the Hepa filter. (Do not wash)
4. Remove the hose from both ends. Use a broom stick to gently loosen and clear any clogs from hose.
5. Use a wooden spoon or something similar to loosen and remove any clogs from the lower hose. Hope this helps!

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Hello! If the dirt is not entering into the dirt cup this could mean there is a clog in the vacuum or a filter that needs to be cleaned or replaced. Check that the brushes are still spinning. The vacuum has a brush-roll shut-off pedal on the right side of the cleaner if you are standing behind it. Below are simple instructions for checking your vacuum for clogs.

1. Remove the dirt cup. Twist off the dirt cup lid.
2. Remove the filter cartridge from dirt cup.
3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum.
4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry.
5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry.
6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly.
7. Remove the hose from both ends. Use a broom stick to loosen and remove any clogs from the main hose.
8. Remove the bottom plate and the brushes as instructed in the owner's manual. Use a wooden spoon or something similar to gently break up and remove any clogs from the lower hose.
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If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020.



Primary Filter
Exhaust Foam Filter

Hope this helps!

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I did everything it said to do in my owners manual...
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Hope this helps - I'm not an expert, just a frustrated cleaning fanatic who hates it when mechanical things don't work right!

Good LUCK!
rtwospeed in Henderson, NV

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