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Cannon Pixma MP500- I get a solid black line on the reverse side of a printed page. Went through all the cleaning procedures and new cartridge, no change.

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For some reason, the printer is designed to dump ink into the bottom of the tray before feeding on the paper. The paper is then dragged over the ink, leaving the black line. This is a software issue, not a hardware one. I'd advise that you update all of your print drivers, as well as your firmware.

A temporary fix is to clean the rollers and base plate of the printer for ink spills.

Check for any bits of paper or debris that may be caught in the printer. Be careful to feed in the paper perfectly straight, as this printer does not have good rollers, and it will cause paper to break off and cause problems. If any debris has caught or absorbed ink, it will cause the back of the paper to smudge, and you have black lines.

Posted on Jun 23, 2009

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2 Answers

My cannon pixma mp500 won't print in black


Hello
Please replace or re-fill the black cartridge.
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Jan 17, 2011 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Cannon MP500, new ink now printing black line on back page


Got to Printers and Faxes in Start, Right click on the icon for the printer, click properties, click maintenance and try cleaning the backing plate from there.

Jan 19, 2010 | Canon Pixma MP500 All-In-One InkJet...

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Re: Canon Pima MP500 Printer.Despite running cleaning settings for print head and rollers ectc,I am still getting a 1cm wide line of black ink through the length of the reverse side of printed pages....


On back side of printed paper?

It means that you have an ink in paper path, i would ques on registration roller (long black roller which you can see when you open the printer cover).


Try to print 20-30 white sheets or similar to get rid of stripes

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1 Answer

Black ink cartridge is leaking and black line is running down back of page


YOU CAN TRY PULLING THE CARTRIDGE OUT AND WITH A CLEAN , VERY SOFT CLOTH , CLEAN THE HEAD GENTLY ....SOME CARTRIDGES ARE JUST FAULTY ....HAVE YOU TRIED RETURNING IT OR GOING TO CANON SITE AND TROUBLESHOOTING ?

Jun 02, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Our Cannon MP 500 is leaving a 1/4" wide black streak on the back side of copies. I have cleaned off the cartridge heads, replaced the ink tanks cleaned the heads to no avail. What is the problem and how...


HI Foster,
The problem is not with the print head. Print a blank page and if you are still getting the streak. Something is probably trapped in the printer or the rollers are dirty.
Rgds
S88

Dec 19, 2008 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

Canon MP500 printer


We have the same problem. I removed the cartridges, then removed the print head. There was lots of ink gunk on the print head. I cleaned it and the problem disappeared completely for a few days but is now back. I suspect the print head needs to be replaced. Still working on it.

Apr 11, 2008 | Canon Pixma MP500 All-In-One InkJet...

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