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I own a cachet hair trimmer that has stopped working. The box says there is a lifetime warranty but no contact information is visible. Does anyone know who manufacturs cachet products (Cachet Collection hair trimmers) Thanks

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A local dealer stepped up to the plate and offered to replace the unit on the lifetime warranty.

Posted on Jun 23, 2009


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Contact Us, Warranty and FAQs
We want to hear from you! We are always looking for the best way to stay in touch with you. If you cannot find what you're looking for, feel free to call us toll free at the number below. Our customer service specialists are available Monday – Friday 8 a.m. to 5 p.m. CST, excluding national holidays.
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I had same problem, at first I could not find out how to seperate the small silver cover with the on/off switch from the rest. After removing the 3 torx screws, 1 at the power entrance, and 2 under the shaver blade. You can remove the black cover. I also removed 2 more torx screws to separate the battery, from the rest, (don't know if thats really necessary). The silver covers are 'clicked' into eachother. When lifted the part where the battery part was screwed into, the silver parts became partly seperated, then you can pull the part apart.
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Hopefully this is helpfull to anyone.


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