Question about Canon Pixma MX360 Printer

1 Answer

Scan. code 5,156,69 Documents cant scan

How can I solve this error code? 5,156,69. The cable is already connected. Scanner cannot detect by my computer. Please help me.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Passionate:

    Visited the website for 10 consecutive days.

    Habit-Forming:

    Visited the website for 3 consecutive days.

  • Expert
  • 142 Answers

It could be a driver problem, but you do not mention what operating system you are using.

Posted on May 11, 2014

  • 2 more comments 
  • Ivan Ong
    Ivan Ong May 12, 2014

    No. My printer is Canon PIXMA P200 and I'm using Windows 7. What should be the problem?

  • Ivan Ong
    Ivan Ong May 12, 2014

    This alert always pops up everytime I cl

  • Ivan Ong
    Ivan Ong May 12, 2014

    click print.*

  • fisherman May 12, 2014

    I found this page that mentions error 5,156,69. The printer model in this page is different, but the Canon Product Expert recommended going to the download site and download the drivers. It could be that they have a newer version of driver than the one you have installed. Link: "http://multifunction98.rssing.com/browser.php?indx=24637861&item=451". Good luck!

×

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

SOURCE: Scanning error - cannot scan error code 2,155,0

buy a proper usb cable..the one with the filter

Posted on Oct 12, 2008

  • 421 Answers

SOURCE: Smartbase MP360 Scanner Not Identified by MS Vista

One thing to check and be sure of is that your printer cable (USB) is definately a USB 2.0 cable. Canon have an issue with their printers with scanners in that the data flow sometimes isn't sufficient when an older USB cable is used. The slightest drop of data on startup or during scanning will cause a stop.

Worth trying and has sometimes solved the problem for my customers.

Posted on Nov 11, 2008

  • 1 Answer

SOURCE: scan gear error code:22500

Check Cannon support site, it has all solutions. Good Luck

Posted on Feb 19, 2009

  • 1 Answer

SOURCE: Scanning error - cannot scan error code 2,155,0 ???

Hi
I had the same problem, at first I thought that it was the original drivers (the ones I got with the printer) so I donwloaded the drivers from the canon website, this did not resolve the problem. What I also tried and it worked for me was connecting the printer to the computer with it's original usb cable. I bought a couple of weekes ago a usb extension cable (about 5 m long). With this extension cable I can print but I can't scan any document, it just gives me the same error. Hope this works also for you.
Bye
PS: My printer is a Canon Pixma MP190

Posted on Mar 09, 2009

ksdi
  • 34 Answers

SOURCE: CANON PIXMA MP 160,CAN'T SCAN

Fiend your solution direct from Canon. Here is your solution...

75aba9d.jpg3f22050.jpg

http://www.canon.com/printer/prob676ijt65/solution
271

Posted on Mar 16, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The scanner is not available while in use by another application or user i get this darn error. I use this scan multiple times a day and all of a sudden i see this.... why?


Hi,

The error message could be Twain Driver error or ScandAll pro Application error. Please go through the followings:

SCANDALL-PRO APPLICATION ERROR:

Error Code: [SA01020E] No scanner is found.
There is a possibility that no scanner is connected, the connected scanner is not turned on, or the scanner is currently used by some other application.

Status: [Scan] or [Select Scanner] is specified, but no connected scanner is found. Or, the scanner is currently used by some other application.

Action: Make sure that the scanner is connected and is turned on. If the scanner is currently used by some other application, use the scanner after the application ends. Make sure that the driver selected on the [Scan] tab of [Preferences] in the [Tool] menu is installed correctly.

TWAIN DRIVER ERROR:

-The scanner may be OFF or not connected. Check the power supply of the scanner or connection with PC.
-The scanner may be already in use by other application or the "Scanner and Camera" in [Control Panel].Close other application or "Scanner and Camera" in [Control Panel]

-The connected image scanner is not a model supported by this driver. No image scanner is connected. The cable is disconnected.Check whether the image scanner is connected.

-Another application may already be using the image scanner. Alternatively, the TWAIN driver may have been activated twice.Terminate all applications, and start scanning again.

For more information, please refer to the help contents of Scanner utility/Twain driver and scanning application installed on your PC.Hope the above information is helpful.

Thanks,
ScanCare

Jun 22, 2012 | Office Equipment & Supplies

1 Answer

Cannon Pixma mp145 model error for scan i dont have need for printer i am using only scanner --------------------------- Printer maintenance is in progress. Scan after it is complete. Code : 2,114,0


Hi,

According to you your scanner not working well which error code 2,114,0.

To solve this you can try the following

unplug cable

press and hold "power" button

plug cable

press "resume" and release

release the "power" button

At this stage, your computer will detect a new hardware.

Insert the the driver CD and update the scanner driver.

It may happens also for empty cartridge of also.

Replacing of your empty or dry ink cartridge can solve your problem.

Feb 04, 2011 | Canon Office Equipment & Supplies

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...


  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

Jan 25, 2011 | Xerox DocuMate 510 Document Scanner

1 Answer

I have a Fujitsu 4220c2 scanner and when scanning multiple documents it'll take one half half/quarter way through and get stuck. The pick roller and pad assembly have been replaced. What could be causing...


Hi,
Thank you for contacting Fixya.
This error is detected when one of the followings occurs: (TWAIN Error-Paper jammed in the ADF - Code DS32002), Scanner panel error-U1
1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner performs retry operation.) 2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Check the followings: 1.Scan condition - Transported length (L) before jam 2.ADF fixed size - scanning Approximately 450 mm 3.Long paper scanning -1.2 times of the specified value
If the imprinter is installed, paper jam can occur in the following case. If the scanner starts scanning when the imprinter cable (EXT cable) is not connected to the scanner, it does not rotate the imprinter, since it recognizes the imprinter not installed, which results in paper jam in the imprinter section.
Solution:
Remove the jammed document and close the ADF. When the error frequently occurs, refer to the followings:
1. Do the documents satisfy paper specification? Please read the operator guide for paper specification. 2. Have the documents been jogged? • Align the edge of documents for stable paper feeding. • Remove documents with crease or dog-ear. • Scanning different width of documents may cause skew and result in paper jam. 3. Is the Imprinter EXT cable correctly connected to the scanner? Check the cables. (only when the Imprinter is installed) 4. Clean rollers in ADF and Imprinter and see if the error is removed. (only when the Imprinter is installed) 5. Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values shown, replace Pick roller or Pad ASY.
If the above do not help, then the issue could be caused by the followings:
6. Malfunction of TOP sensor. 7. Malfunction of Cover open sensor. 8. Faulty Scanner Control PCA.
If Imprinter is installed, then the issue could be caused by the followings:
1. Malfunction of Sensor OPB5 lever (only when the Imprinter is installed). 2. Malfunction of Motor LF if the imprinter roller does not rotate.(only when the Imprinter is installed). 3. Faulty Imprinter Control PCA. (only when the Imprinter is installed).
Hope the above information is helpful.Please revert if you have any doubt.
Regards,
TechSatya

Aug 10, 2010 | Fujitsu ScanPartner fi-4120C2 Path-Through...

1 Answer

Auto detection can not be set as default


A 'Driver' is only the software portion to connect two hardwares. You need to install a printer driver for Printer, or a DVD driver for a DVD drive. Similarly, the scanner driver just connects the scanner to the computer.
You need to use a Scanning software to use the scanner. Canon offers CapturePerfect 3, using which you scan documents, do rotation, convert to PDF etc. CP3 has option to detect the page size. CP2 is available free of cost from Canon sites. CP3 comes with the scanner.
S. Mohan, Chennai, India

Apr 01, 2010 | Canon DR-5010C Scanner

1 Answer

Scanner motor move failed error code 6202


6202 error code means that the scanner motor failed

to solve this

-Open the printer access door of your printer
-Unplug power cable
-then after 30secs plug the power able back
-If the printer is already power-up the message printer access door will appear
-Close th printer access door
-try to scan or print

If this issue not solve call tech support of kodak Toll free 1 800 421 6699
-

Nov 07, 2009 | Kodak ESP 5 Printer

3 Answers

HOW TO SCAN THE DOCUMENTS IR4570 TO P.C ????


On the device you want to chose the SCAN option and set it to ONLINE.
You then need an application that does TWAIN scanning and aquire image data. Set your scanner device yo "Canon Color Network Scangear".
A freeware product you can use to test is irfanview
You would otherwise need to do an aquire / TWAIN scan from MS Word or Adobe Acrobat (full/pro) or another software that does TWAIN scanning.

May 06, 2009 | Canon imageRunner C3100 Copier

1 Answer

Scanning error - cannot scan error code 2,155,0 ???


i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link : http://www.fixyourownprinter.com/forums/printer/49111

Thanks
Sanjieev

Jan 13, 2009 | Office Equipment & Supplies

1 Answer

Getting an Error Message when trying to scan


SCSI devices are detected as the computer is booting. If your scanner was powered on after your computer was already up and running, it may not have been identified by the SCSI card. Try leavinging the scanner connected and powered on and then reboot your computer. Also, the pins on the SCSI cable connectors are easy to bend; inspect the rows of small pins with a flashlight or just try a different cable if you have one.

Dec 01, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Canon Pixma MX360 Printer Logo

1,436 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1972 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...