Question about RIM BlackBerry Curve 8310 Smartphone

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My phone screen went out

I had just bought my blackberry from t-mobil a monthe ago. And the screen all of a suden went completly white. Except the upper right corner which you can see a little bit on the screen. But it's fuzzy. What do I do

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If you're out of warranty. there is a blackberry curve repair guide that shows you how to replace the screen yourself. link to self repair guides guides is in the lower left corner of blackberry repair website, says "repair guides".

Posted on Jul 16, 2009

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Call in warranty, t-mobile should have a one year end user warranty. as long as there is no water damage you get a new one for free!

Posted on Jun 23, 2009

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Posted on Jan 02, 2017

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I put my phone on the charger & the screen went white & displayed the hour glass & has been stuck like that ever since. I even bought a new battery & it's still like that. It won't do...


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Note: Running the Application Loader will take approximately 15-60 minutes to complete.


***ALTHOUGH THESE STEPS ARE FOR THE BLACKBERRY 9700 BOLD BY TMOBILE, THE PHONE MODEL IS THE EXACT SAME AS THE BLACKBERRY 9000 TOUR, OR BOLD THROUGH AT&T****
thank you!!!
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It depends on your carrier. Dropping it too many times can crack the boards. It is better to have the plastic or rubber covers to put on them which are cheap. And most likely they are right about you sending it off because they do not want to be responsible for it now.

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Hi , i bought a curve 8520 3 weeks ago and it has been brill ,however last night the screen went white wiv the hourglass..i hav took the battery out for several hrs..and then replaced it...and my phone...


Hi,
The BlackBerry has the feature on auto-start. When you insert the Battery, the device will automatically boot-up. It'll be showing an hour glass while loading the settings. But if it is longing for more than 10 minutes, there might be some error in the OS. It's better to contact a near-by authorised Service Center.

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I had 2 blackberry 9700 s. One has a broken screen, the other has a bad speaker receiver. I took the screen from the blackberry that had a good screen and placed it in the blackberry with the good speaker...


The white screen is a ribbon cable issue.

You have had both phones apart so you know what I am talking about when I say ribbon cable?
It's the flexi cable that links the screen to the main body of the phone.

CHeck it is not damaged and check it is connected correctly.

You will see lots of people with all makes and models of mobile phones have this same issue and 80-90% are caused by a pesky flexible cable.

You may find a replacement fairly cheaply on Ebay if you have damaged both cables. They are delicate so take care when handling.

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Im sorry but did you figure this out yet. my tv just did this today too. it broke now.

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You can try to clean this off with alcohol but chances are it's going to be a no go.

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A White Screen!


I had the same problem a few months ago. Best bet is take it to get it fixed. If you still have a warrantey it won't cost you a thing. Good luck!

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