Question about Kenmore Elite 45986 Front Load Washer

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Kenmore Elite 5t Frontload washer it will not unlock. F21 is the code that blinks, I unplugged and restart, still it doesn't work.

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  • angelll Nov 05, 2007

    Thank you, I followed all the step and everything, I found pennies and a chain. I did the clean washer mode first before I did a regular wash. Everything seems to works good now. Thank you again...



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Ok..This is gonna take a while to fix so i am assuming you had some energy drink before trying...

Solution is to Clear pump of debris. Tilt machine. Take off front panel. Unscrew large white drain plug. Remove debris.

First, unplug the machine and turn off the water supplies on the hot and cold.

Here is how I pulled out the hairball. The machine is full of water. The objective is to not mess with the water. So, pull the whole machine forward about 3 to 4 feet. Then, tilt the machine back, so that the top of the machine is hitting the wall and the machine is now at a 45 degree angle. This raises the front bottom of the machine where you can get to it. Have an assistant hold the machine there, even though it will balance perfectly, it can fall on you. You are leaning it back to gain access to (3) quarter inch screws holding on the front cover at the very bottom of the front cover and you avoid taking the machine out of the plastic pan.

Once the machine is tilted back, take out the 3 metal pan head self taping screws with a 1/4 inch socket. The front bottom panel will come right down. On the right is a large knob on one side of the pump about 1.5 to 2" in diameter. Turn this Counter clock wise slowly as you are moving an O ring which seals it. About three or four turns and it comes out. Remove all the junk in there - pennies, hair, wool.
Now, put the cover back on. Note - it is keyed. Match the ridge on the plug with the slot on the receiver. Now, push it in gently while turning clockwise. Be careful to push it in firmly but not harshly as there is an "O" ring sealing it against leaks and you don't want to nick the O ring. Put the front cover back on by first putting the top of the cover into the slots with the pins protruding from the front cover on the the receiving holes on the machine below the round door and then securing the bottom of the front access door with the three self taping screws with the 1/4 inch socket. No not over tighten. Just make them snug.

Let the machine down gently, realize it can slam down on your foot.

Push it back to where it was, use the dryer as an example.
Plug the machine back in. Turn on the water supplies for hot and cold.

Now, put the machine back onto the wash cycle. Press power and start. It will first drain out the old water. Now, add the HE detergent and your load will finish as normal.

Posted on Nov 04, 2007

  • eagle338
    eagle338 Nov 04, 2007

    I forgot to mention my friend's washer had a massive hair ball blocking the pump..Thats what i referred as hair ball..

  • eagle338
    eagle338 Nov 05, 2007

    you are welcome.. Anytime..



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Related Questions:


F21 Error Code on Whirlpool Duet & Kenmore Elite Front Loader Washers

This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADERS displaying the “F21” error code.

“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

  1. First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
  2. Check the drain hose to make sure it is not kinked or clogged.
  3. Check the electrical connections to the pump and ensure the pump is running.
  4. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

on Jan 04, 2009 | Kenmore Elite 45986 Front Load Washer

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May 18, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore ELITE HE 5t 47086 frontload errror code F70

The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.

Be sure your unit is plugged into a 3 prong grounded outlet as well.

F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Feb 26, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore elite he 5t the code f21 comes on, the hose is ok.

This is a Long Drain Issue. Likely that something is stuck in the pump trap. Take off the mottom tree screws under the drum panel. This will remove the drum panel on the front. From under neither you can see the drain pipe trap. Unscrew the trap cap in the from. Clean out all debris and re-install. this should do it.

Feb 15, 2010 | Kenmore Elite HE5t Washer

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Kenmore HT3 Frontload washer stopped in the middle of a spin

Leave unplugged for 40 minutes to reset the ECU.

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Jan 08, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Power out when running. showed code F 71 now not working.

After power outage that will happen do this to fix.
Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN & SPIN if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains, call
for service.

Dec 17, 2008 | Kenmore Elite 45986 Front Load Washer

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